---
title: "ScotRail Platform Validators - Software & Support"
ocid: "ocds-h6vhtk-0615c9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0615c9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0615c9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0615c9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SCOTRAIL TRAINS LIMITED"
published: "2026-04-08"
---

# ScotRail Platform Validators - Software & Support

Buyer: SCOTRAIL TRAINS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0615c9

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## Summary

ScotRail Trains Limited, based in Glasgow, has completed the public procurement process for the "ScotRail Platform Validators - Software & Support" contract, focused on maintenance and repair of ticket-validation machinery within the railway services industry. This service contract addresses the need for maintenance, support, and software for approximately 700 platform validators across ScotRail stations, facilitating smartcard operations for passengers. The contract has been procured via a limited procedure, without prior publication, as per the Utilities Contracts (Scotland) Regulations. The process culminated with the awarding of the contract to Vix Technology on 26 March 2026, with the provision to extend the existing contract for one year, concluding on 31 March 2027.

This procurement presents significant opportunities for businesses specialising in railway service systems, particularly those with the ability to maintain and support complex ticket-validation technologies. Companies with expertise in software development, maintenance services, or possessing exclusive technological capabilities, similar to Vix Technology, could benefit from engaging in such opportunities, especially given the complexities outlined. The absence of competition due to intellectual property and technical reasons emphasizes the importance of niche expertise and exclusive rights in this segment, offering growth potential for businesses that can meet such advanced technical requirements.

## Notice

ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.

### Lot Information

Lot 1

ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.

### Procurement Information

On the basis of the Utilities Contracts (Scotland) Regulation 86 1(b)(i)(ii) which states that the contract may be modified without a new procurement to provide for additional works, supplies or services by the original contractor, irrespective of their value, that have become necessary and were not included in the initial procurement, where a change of contractor (i)cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement. Vix are the original supplier of the platform validators and therefore there is an absence of competition for intellectual property, exclusive rights and technical reasons and there are no reasonable alternatives with the capabilities to support and maintain the existing platform validators. Vix own the IP and exclusive rights within the back-office software which is fundamental to the functionality of the validators. Vix are in the best position to carry out maintenance and repair activities on their own product including possessing the qualified skills and processes, as well as having access to replacement parts as required. Attempting to appoint another supplier to carry out these activities is likely to result in additional costs for ScotRail in funding upskilling and development of processes for a new supplier and their personnel and an additional layer of cost in sourcing replacement parts from Vix through another supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031896-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Jan 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTRAIL TRAINS LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 6HQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIX TECHNOLOGY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50317000 - Maintenance and repair of ticket-validation machinery

## Release History

- 8 Apr 2026 at 11:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031896-2026
- 3 Feb 2026 at 16:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009627-2026

## Notice URLs

- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000821622
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30589
- https://www.scotrail.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0615c9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0615c9.json.