--- title: "Mental Health Information, Advice and Assistance" ocid: "ocds-h6vhtk-061615" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061615" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-061615.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-061615.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "MONMOUTHSHIRE COUNTY COUNCIL" published: "2026-02-13" --- # Mental Health Information, Advice and Assistance Buyer: MONMOUTHSHIRE COUNTY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-061615 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061615) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-061615.json) ## Summary Monmouthshire County Council is in the planning stage for recommissioning a service titled "Mental Health Information, Advice and Assistance," aimed at providing support for individuals in Monmouthshire with complex mental health conditions, including those at risk and their carers or families. This procurement relates to the health and social work services category and is compliant with Welsh devolved regulations. The procurement process is open for market engagement, with written comments sought by 20th February 2026. This will be followed by an online event to further refine the service specification, contributing to its future direction. The estimated annual contract value is £41,203, with the contract period slated to commence on 1st August 2026, lasting until 31st July 2031. This tender represents significant opportunities for businesses, particularly those with expertise in mental health services, to contribute towards supporting individuals with complex needs. Suitable candidates will include SME and VCSE organisations equipped with substantial experience in mental health, familiar with Monmouthshire and its surrounding areas, and capable of delivering services through various mediums, including phone and face-to-face sessions. By engaging with this procurement, businesses can leverage their knowledge and resources to deliver a strength-based service tailored to personal outcomes, thus promoting independence and recovery among service users. This initiative not only invites innovation and best practices in mental health care but also fosters collaboration with third-sector and statutory services, ensuring a comprehensive support network for those in need. ## Notice We are recommissioning our Mental Health Information, Advice and Assistance which offers specialist support for people in Monmouthshire with complex mental health problems as well as those at risk of developing mental health problems as well as their carers/family. The service is currently delivered in the following ways: * Prompt and accurate information is provided to enable an individual to make an informed choice about their wellbeing. * Advice - the service works jointly with individuals to identify what is important to them and what they want to achieve, considering options and reaching agreement on the way forward. * Assistance - ensures action is taken to assist individuals in accessing appropriate care, support and guidance. The service can be delivered over the phone but must also include face-to-face support including drop-in sessions at various locations across Monmouthshire. The successful provider will need to have excellent knowledge of Monmouthshire and surrounding areas, including third-sector, statutory, and other relevant services. Providers must have extensive experience and a thorough understanding of mental health, particularly in supporting individuals with complex needs. The provider will support individuals during recovery, ensuring they maintain voice, choice, and control over their lives. The service must support people in a strength-based way to achieve their personal outcomes and what matters to them. The annual contract value is estimated at PS41,203.00 ### Planning Information We are now inviting written comments from the market on the proposed service which will support us in shaping the service specification and future direction of the service. This written market engagement will be followed by an online event with further information to follow. Your response should be no longer than 4 sides of A4 font Arial 12. Questions 1. What sort of service do you believe would meet the needs of this client group? 2. Within the estimated contract value what do you see the service looking like? Do you see it as achievable? 3. Are you aware of any examples of best practice or innovations in this area, or similar areas that could be applied here? Please return your response to the following email address: SocialCare.Procurement@cardiff.gov.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/013278-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Feb 2026 | | Submission deadline | Not specified | | Future notice date | 6 Apr 2026 | | Award date | Not specified | | Contract period | 31 Jul 2026 - 31 Jul 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £206,015 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MONMOUTHSHIRE COUNTY COUNCIL | | Locality | USK | | Post town | Newport | | Postcode | NP15 1GA | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL54 Monmouthshire and Newport | | Local authority | Monmouthshire | | Electoral ward | Llanbadoc and Usk | | Westminster constituency | Monmouthshire | | Delivery location | TLL21 Monmouthshire and Newport | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 13 Feb 2026 at 10:27 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/013278-2026 - 6 Feb 2026 at 13:38 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/010957-2026 - 4 Feb 2026 at 09:16 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/009750-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/013278-2026 13th February 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/010957-2026 6th February 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/009750-2026 4th February 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.monmouthshire.gov.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061615. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-061615.json.