---
title: "Maintenance & Associated Services for Revenue and Benefits System"
ocid: "ocds-h6vhtk-06466b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06466b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06466b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06466b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "RHONDDA CYNON TAF CBC"
published: "2026-04-21"
---

# Maintenance & Associated Services for Revenue and Benefits System

Buyer: RHONDDA CYNON TAF CBC  
Current stage: Award  
OCID: ocds-h6vhtk-06466b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06466b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06466b.json)

## Summary

The procurement process initiated by Rhondda Cynon Taf County Borough Council involves the direct award of a contract for "Maintenance & Associated Services for Revenue and Benefits System." This contract, valued at £550,000 net, is awarded to MRI Community Software Ltd. The procurement is classified under "Software package and information systems" as well as "Administration, defence, and social security services." Located in Porth, United Kingdom, the council operates under Welsh devolved regulations, and the procurement stage is complete. The awarded contract commenced on 1st April 2026, with a potential extension to March 2031, reinforcing continuity and alignment with existing systems.

This contract offers significant opportunities for businesses specialising in software maintenance and support. MRI Community Software Ltd, the incumbent supplier, underscores the council’s preference for continuity with its existing systems, reducing potential technical incompatibilities and training demands. Businesses with expertise in software solutions for public sector financial and administrative systems, particularly those capable of providing reliable maintenance and support, are well-suited to engage in similar future procurements. Opportunities to expand service offerings or collaborate with large-scale suppliers like MRI Community Software Ltd in the public sector can facilitate substantial growth.

## Notice

Maintenance & Associated Services For Revenue and Benefits System for Rhondda Cynon Taf County Borough Council.

### Procurement Information

The Council is relying on 2 justification points as provided for under Schedule 5 of the Procurement Act: 1) Additional or repeat goods, services or works The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where-- a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works and the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. 2) Single Suppliers Due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required and there are no reasonable alternatives to those goods, services or works. Rational for why the above justifications are appropriate: The current system has been in operation for numerous years and is functioning well. The existing system is embedded into current working practices, and the Council has no appetite to change systems at this time. The Council is not purchasing a new system, this contract is for the continued licencing support and maintenance which can only be provided by the supplier. A change in system would incur additional costs to the Council for implementation, training and migration.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036232-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Feb 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £550,000 |
| Contracts value | £550,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RHONDDA CYNON TAF CBC |
| Locality | PORTH |
| Post town | Cardiff |
| Postcode | CF39 9ST |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Porth |
| Westminster constituency | Rhondda and Ogmore |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MRI COMMUNITY SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 75 - Administration, defence and social security services

### Codes

- 48000000 - Software package and information systems
- 75000000 - Administration, defence and social security services

## Release History

- 21 Apr 2026 at 14:34 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/036232-2026
- 9 Mar 2026 at 10:38 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/020765-2026
- 4 Feb 2026 at 09:39 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/009773-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/036232-2026
  21st April 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/020765-2026
  9th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/009773-2026
  4th February 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.rctcbc.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06466b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06466b.json.