---
title: "C408048 Taxis & Courier Transport Services"
ocid: "ocds-h6vhtk-0648f3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0648f3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0648f3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0648f3.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "2GETHER SUPPORT SOLUTIONS LIMITED"
published: "2026-04-14"
---

# C408048 Taxis & Courier Transport Services

Buyer: 2GETHER SUPPORT SOLUTIONS LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-0648f3

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## Summary

2Gether Support Solutions Limited is currently seeking proposals for the provision of taxi and courier transport services, with the procurement process in the active tender stage. This contract, titled "C408048 Taxis & Courier Transport Services," falls under the services industry category and is designed to support continuity across five primary sites in Kent, United Kingdom. The open procurement procedure invites suppliers to submit documentation as described in the tender notice before the enquiry and tender periods end on 19 May 2026. The contract is valued at £430,000 (excluding VAT) and will commence on 1 July 2026, lasting until 30 June 2029, with possible extensions based on contract performance. 

This tender presents significant opportunities for businesses capable of ensuring 24/7 transport services, including the movement of patients, staff, and medical items. Companies well-suited for this opportunity would be those specialising in reliable, multi-tiered transport provisions and capable of maintaining high standards of vehicle cleanliness and driver training. With the procurement method encouraging participation from SMEs, businesses that offer both taxi and courier services within the geographical scope of Kent and surrounding areas are particularly encouraged to apply. This contract not only aids in business growth through a stable long-term partnership but also supports the community by enhancing accessibility and service resilience.

## Notice

Multi-Tiered Supplier Allocation Process Each hospital within the Trust is assigned up to three (3) suppliers, forming a two-tiered structure: 1. First-Tier Supplier: This is the primary taxi provider allocated to the Hospital. All requests and orders are initially directed to this supplier. 2. Second-Tier Supplier: These are the auxiliary supplier(s) assigned to the Hospital. Automatic Escalation Procedure: * If the First-Tier Supplier does not respond within a specified timeframe (which will be confirmed with the selected provider and detailed within the contract), or is unable to meet the request, the request will be sent to the second-tier supplier(s). * This process ensures continuity and minimises delays and disruption.

### Lot Information

Lot 1

Renewal: extensions depending on overhaul performance of contract

### Planning Information

C408048 Taxis & Courier Transport Services
Multi-Tiered Taxi & Private Hire Vehicle (PHV) Provision 
The Authority is seeking a reliable, multi-tiered taxi and private hire provision to support the 24/7 movement of patients, staff, and medical items (including medical records and pathology specimens) across five primary hospital sites. This contract utilises a Cascade Model to ensure 100% fulfilment and incorporates a significant Social Value element regarding maternity transport. 
The Authority anticipates a multi-provider award to ensure geographic resilience. 
Geographical Scope of Sites 
The Provider must provide comprehensive coverage to, from, and between the following locations: 
Kent and Canterbury Hospital (KCH): Ethelbert Road, Canterbury, CT1 3NG 
William Harvey Hospital (WHH): Kennington Road, Ashford, TN24 0LZ 
Queen Elizabeth, The Queen Mother Hospital (QEQM): College Road, Margate, CT9 4AN 
Buckland Hospital (BHD): Coombe Valley Road, Dover, CT17 0HD 
Royal Victoria Hospital (RVH): Radnor Park Avenue, Folkestone, CT19 5BN 
The following services required but not limited to:
Patient Journeys 
Non-emergency transport for eligible patients and service users. 
Staff Journeys 
Business-critical travel, inter-site meetings, and out-of-hours shifts. 
Movement of Goods 
Urgent transport of medical records, pathology specimens, and bloods. 
Driver & Vehicle Standards 
All drivers must be DBS-cleared and trained in handling sensitive medical goods (e.g., specimens). 
Vehicles must be maintained to a high standard of cleanliness, reflecting the healthcare environment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033888-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2026 |
| Submission deadline | 19 May 2026 |
| Future notice date | 23 Mar 2026 |
| Award date | Not specified |
| Contract period | 30 Jun 2026 - 30 Jun 2029 |
| Recurrence | 2031-01-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £430,000 |
| Lots value | £430,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | 2GETHER SUPPORT SOLUTIONS LIMITED |
| Locality | KENT |
| Post town | Tonbridge |
| Postcode | TN24 0LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Willesborough |
| Westminster constituency | Ashford |
| Delivery location | TLJ44 East Kent |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 64 - Postal and telecommunications services

### Codes

- 60120000 - Taxi services
- 64120000 - Courier services

## Release History

- 14 Apr 2026 at 14:52 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033888-2026
- 5 Feb 2026 at 13:45 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/010487-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/033888-2026
  14th April 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010487-2026
  5th February 2026 - Preliminary market engagement notice on Find a Tender
- https://health-family.force.com/s/Welcome
  Requirement of Services

## Notice URLs

- https://www.2gethersupportsolutions.org/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0648f3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0648f3.json.
