---
title: "Provision of Broker Services for Medical Insurance Scheme for CBS staff - BHC Kigali"
ocid: "ocds-h6vhtk-0649e7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0649e7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0649e7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0649e7.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE"
published: "2026-05-21"
---

# Provision of Broker Services for Medical Insurance Scheme for CBS staff - BHC Kigali

Buyer: FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE  
Current stage: Tender  
OCID: ocds-h6vhtk-0649e7

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## Summary

The Foreign, Commonwealth and Development Office (FCDO) is actively seeking a provider through an open competitive tender for brokerage services in Kigali, Rwanda. This tender, titled "Provision of Broker Services for Medical Insurance Scheme for CBS staff - BHC Kigali," is part of the active procurement process focused on the health insurance services category. The key responsibility is to manage the medical insurance scheme for the British High Commission's country-based staff and their dependents. The tender is in the tender update stage, with important dates including the submission deadline on 24th June 2026, enquiry period closing on 1st June 2026, and expected contract award by 23rd September 2026. The contract, valued at £338,035, will initially span three years, with a potential one-year extension, contingent on performance. The procurement method employed is the Competitive Flexible Procedure, emphasizing both technical quality and commercial criteria.

This tender presents significant growth opportunities for businesses in the health insurance brokerage industry, especially those with expertise in aligning insurance solutions with organisational requirements and local regulations. Companies capable of providing comprehensive brokerage services, including claims support, reporting, and ongoing member engagement, will find this tender particularly suitable. Firms with a robust network in Rwanda or the capability to establish one are poised to benefit from this contract. Further growth can be realised through consistent service delivery that leverages technical quality and value-for-money principles, meeting the needs of FCDO's staff while adhering to stringent transparency and performance criteria.

## Notice

The purpose of this tender is to appoint a single medical insurance broker in Kigali, Rwanda to provide brokerage services for the British High Commission (BHC) medical insurance scheme for its country-based staff and their eligible dependants. The appointed broker will be responsible for sourcing appropriate medical insurance solutions, advising on market options, supporting procurement of the insurance provider, and managing the medical insurance contract. This includes claims support, provider network oversight, reporting, and ongoing member support. The services must align with organisational requirements, applicable local regulations, and value-for-money principles. The contract will be for an initial period of three (3) years, with the option to extend for a further period of up to one (1) years, subject to satisfactory performance.

### Lot Information

Lot 1

Renewal: Subject to satisfactory performance of the service provider

### Planning Information

The Authority wishes to undertake Preliminary Market Engagement (PME) in a proportionate and transparent manner to help refine the upcoming procurement for Medical Aid Brokerage Services for the British High Commission Kigali. 
The purpose of this engagement is to gather market insight, test deliverability of the draft requirements, and ensure the specification, KPIs, Conditions of Participation, and commercial approach are suitable, realistic, and attractive to the market.
The PME aims to:
Understand brokerage capabilities for Rwanda‑based employee populations (benefit design advisory, market testing, placements with insurers/medical schemes, renewal strategy).
Explore service models (local brokerage, regional hubs, global networks) and fee structures (fixed fee, capped fee, success‑linked, hybrid).
Validate compliance, governance and data protection approaches (including handling of personal/health data and local regulatory requirements).
Test approaches to member servicing (onboarding, helpdesk, claims escalation), provider network stewardship, and reporting/analytics.
This engagement is conducted under PA23 s.16 to help prepare the procurement and will be managed to avoid unfair advantage or distortion of competition. 
Registration Instructions
Register on portal → Express Interest → Download Pack → Submit questionnaire by deadline.
Disclaimer
This engagement is not a call for competition. Participation is optional, not evaluated, and does not affect eligibility to bid. Participation will not affect the ability of suppliers to compete in any future procurement.
 
PME Questionnaire Pack
Suppliers are requested to answer the following questions:
1. Organisation legal name, registration number, and Kigali presence.
2. Broker/intermediary licence details under BNR.
3. Experience delivering medical aid brokerage in Rwanda.
4. Service delivery model for member support and renewals.
5. Data protection and information security controls.
6. Commission model transparency (non-binding).
7. Operational risks and market constraints.
8. Conflicts of interest declaration.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/047347-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 May 2026 |
| Submission deadline | 24 Jun 2026 |
| Future notice date | 24 Feb 2026 |
| Award date | Not specified |
| Contract period | 1 Dec 2026 - 30 Nov 2029 |
| Recurrence | 2030-11-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £338,035 |
| Lots value | £338,035 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66512200 - Health insurance services

## Release History

- 21 May 2026 at 15:23 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/047347-2026
- 21 May 2026 at 15:20 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/047343-2026
- 21 May 2026 at 15:14 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/047333-2026
- 7 May 2026 at 15:51 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/042154-2026
- 6 Feb 2026 at 11:45 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/010880-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/047347-2026
  21st May 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/047343-2026
  21st May 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/047333-2026
  21st May 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/042154-2026
  7th May 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010880-2026
  6th February 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://fco.bravosolution.co.uk
- https://www.gov.uk/government/organisations/foreign-commonwealth-development-office
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0649e7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0649e7.json.