---
title: "UKRI - 5672 IUK Business Growth - GetFeedback Survey Tool"
ocid: "ocds-h6vhtk-064a44"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-064a44"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-064a44.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-064a44.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UK RESEARCH & INNOVATION (UKRI)"
published: "2026-02-06"
---

# UKRI - 5672 IUK Business Growth - GetFeedback Survey Tool

Buyer: UK RESEARCH & INNOVATION (UKRI)  
Current stage: Award  
OCID: ocds-h6vhtk-064a44

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-064a44.json)

## Summary

The UK Research & Innovation (UKRI), a central government public authority based in Swindon, has awarded a contract for the renewal of the SurveyMonkey GetFeedback survey platform. This procurement falls under the services category and involves maintaining continuity for Innovate UK's Business Growth programme. The process was executed through a Single Source Direct Award method without competition, ensuring the uninterrupted use of a critical survey tool integrated with Salesforce CRM. The contract is scheduled to start on 18 March 2026 and end on 16 September 2027. The procurement aims to support ongoing stakeholder feedback and impact reporting activities relevant to the UK Research sector, with the contract value totalling £49,800.

This tender creates opportunities for businesses in the survey and data analysis services sector, particularly those with expertise in CRM integrations and data management solutions. While the contract was directly awarded to SurveyMonkey UK Ltd, businesses capable of offering comparable tools or developing bespoke solutions could find similar opportunities in UKRI's broader procurement landscape. Companies specialising in technology solutions supporting business growth impact management and stakeholder engagement, particularly those familiar with government procurement processes, would be well-positioned to compete in similar future tenders.

## Notice

The contract is for the renewal of the SurveyMonkey GetFeedback survey platform to support Innovate UK Business Growth Impact Management and stakeholder feedback activity. GetFeedback is used to design, distribute and manage surveys, with responses captured directly into the Business Growth Salesforce CRM through a native integration. This enables automated survey triggering, CRM-based targeting, secure data storage, and structured reporting to support ongoing impact management and programme reporting across Business Growth. The renewal is required to maintain continuity of service, as Business Growth operations are dependent on the native Salesforce integration to support automated workflows, data integrity, and longitudinal impact reporting. GetFeedback is currently the only approved solution that meets these requirements without bespoke development or manual workarounds. The existing service expires on 17 March, and there is insufficient time to safely transition to an alternative solution without disrupting live services. This Single Source Direct Award ensures continued operational delivery while allowing time for a structured review of longer-term options, including potential future alignment with a UKRI-wide solution where functional parity can be achieved.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011025-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Feb 2026 |
| Contract period | 18 Mar 2026 - 16 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £49,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK RESEARCH & INNOVATION (UKRI) |
| Locality | SWINDON, WILTSHIRE |
| Post town | Swindon |
| Postcode | SN2 1FL |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SURVEYMONKEY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72316000 - Data analysis services
- 79311000 - Survey services

## Release History

- 6 Feb 2026 at 14:48 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/011025-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/011025-2026
  6th February 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.ukri.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-064a44. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-064a44.json.