---
title: "Sales & Marketing Database"
ocid: "ocds-h6vhtk-064a76"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-064a76"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-064a76.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-064a76.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "MOAT HOMES LIMITED"
published: "2026-02-06"
---

# Sales & Marketing Database

Buyer: MOAT HOMES LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-064a76

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## Summary

Moat Homes Limited, a sub-central government public authority located in Dartford, UK, is currently in the planning stage of a procurement process to replace its Sales & Marketing Database. This initiative falls under the goods industry category, specifically focusing on Customer Relation Management software packages. The authority has scheduled an early market engagement exercise to take place until 27 February 2026, aiming to inform market participants and gather feedback for refining the procurement. This preliminary stage will help shape the future procurement's technical approach and commercial model, targeting to achieve a go-live by April 2027. The procurement is expected to proceed through either an open or a competitive flexible procedure, with a prospective commencement date for the contract by 1 April 2027.

This preliminary market engagement represents a significant business opportunity, particularly for companies specialising in Customer Relationship Management software solutions. Businesses with a strong background in developing scalable and secure software systems that can integrate with existing infrastructures would be well-positioned to benefit. This process offers an avenue for growth by allowing companies to influence the project specifications during the engagement phase, ensuring their capabilities align with the project’s requirements. Additionally, participants will have the opportunity to compete in a public procurement process upon its formal announcement, potentially securing a long-term contract given the planned contract period extending to 2032, with a possibility of renewal until 2037.

## Notice

Moat Homes Limited (the Authority) is undertaking preliminary market engagement to inform a potential future procurement for the replacement of its current externally hosted Sales & Marketing Database that supports the Moat Homes website and Sales & Marketing activities. Moat is progressing a hybrid delivery model in which the Moathomes.co.uk website and customer portal will be rebuilt and maintained in-house, while the sales database solution will be procured and must integrate securely with Moat's systems. The prospective scope of the future procurement is subject to refinement following this PME. Any contract terms or prices with notice are indicative. Moats' target is to achieve go-live by April 2027. This notice and accompanying PME activity are not a call for competition and do not commit the Authority to commence a procurement or award a contract. Information received will be used to shape the future specification, route to market (e.g., open procedure, competitive flexible procedure, or call-off via an appropriate framework), delivery approach, and commercial model.

### Planning Information

Moat invites suppliers and market participants to take part in an early market engagement exercise. The purpose of market engagement is to inform the market of a potential future procurement and to gather feedback to help shape the commercial, technical, and delivery approach for the replacement Sales and Marketing Database.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011101-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 27 Feb 2026 |
| Award date | Not specified |
| Contract period | 31 Mar 2027 - 1 Apr 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MOAT HOMES LIMITED |
| Locality | DARTFORD |
| Post town | Dartford |
| Postcode | DA2 6QE |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ43 Kent Thames Gateway |
| Local authority | Dartford |
| Electoral ward | Stone Castle |
| Westminster constituency | Dartford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 6 Feb 2026 at 15:52 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/011101-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/011101-2026
  6th February 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.moat.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-064a76. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-064a76.json.