---
title: "MSK AI Service"
ocid: "ocds-h6vhtk-064b03"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-064b03"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-064b03.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-064b03.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST"
published: "2026-03-02"
---

# MSK AI Service

Buyer: CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-064b03

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## Summary

The MSK AI Service procurement process, initiated by Cambridgeshire Community Services NHS Trust, was completed with an award issued on 2nd March 2026. The contract, valued at £2,000,000, is set to commence on 1st April 2026 with a duration of three years and options for two one-year extensions. It covers physiotherapy services under the main procurement category of services. Significant for the East of England Community Health & Care Trust, formed by Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust, this initiative demands a digital physiotherapy clinic using artificial intelligence, intending to replace traditional care pathways. The procurement was conducted under an open procedure, following the PSR Most Suitable Provider (MSP) process.

This tender offers significant business growth opportunities for companies in the healthcare and digital health technology sectors, particularly those with capabilities in AI-driven medical services. With a requirement for a comprehensive service offering—including referral management, diagnostics, and patient treatment—supply is well-suited for businesses that can provide a CQC-registered AI solution functioning as a class IIa medical device. Flok Health Ltd, identified as the supplier, showcases potential for small and medium-sized enterprises (SMEs) to engage with NHS Trusts through innovative service models. The contract supports growth by offering extended collaboration potential within the NHS framework.

## Notice

The Authority requirement is for a safe, consistent, affordable, and innovative UK based digital physiotherapy clinic using artificial intelligence (AI).

The expectation is for the delivery of an end-to-end clinical service for both new and existing patients; operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or "waiting well" initiative.

The model specified is for a supplier capable of assuming full clinical and operational ownership of the entire patient pathway including initial referral intake, diagnostic triage, clinical assessment, individualised treatment planning, treatment delivery, and discharge.

To this end the supplier must be CQC registered to demonstrate robust clinical governance and the AI solution must be a class IIa medical device that is available 24/7 to ensure safe, rapid triage, and clinical diagnosis.

### Lot Information

Lot 1

This notice is on behalf of Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust who from 1st April 2026 will become East of England Community Health & Care Trust.

The Trust are following the PSR Most Suitable Provider (MSP) process. This notice is a Contract Award Notice (Intention to award) F03 in line with the MSP process 

All details of the services are in the Short Description. Additional information: It is anticipated that the contract for this service would start on 1st April 2026 and be awarded for a 3 Year initial term with 2 x 1 Year optional extension periods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018263-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | 2 Mar 2026 |
| Award date | 2 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST |
| Locality | CAMBRIDGESHIRE |
| Post town | Peterborough |
| Postcode | PE27 4LG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Huntingdonshire |
| Electoral ward | St Ives South |
| Westminster constituency | Huntingdon |
| Delivery location | TLH1 East Anglia, TLH2 Bedfordshire and Hertfordshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLOK HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85120000 - Medical practice and related services
- 85142100 - Physiotherapy services

## Release History

- 2 Mar 2026 at 10:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018263-2026
- 9 Feb 2026 at 12:05 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/011334-2026

## Notice URLs

- http://www.flok.health
- https://www.cambscommunityservices.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-064b03. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-064b03.json.