---
title: "Cortex Support and Maintenance"
ocid: "ocds-h6vhtk-064ddd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-064ddd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-064ddd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-064ddd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR DURHAM"
published: "2026-02-11"
---

# Cortex Support and Maintenance

Buyer: POLICE AND CRIME COMMISSIONER FOR DURHAM  
Current stage: Award  
OCID: ocds-h6vhtk-064ddd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-064ddd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-064ddd.json)

## Summary

The procurement process, led by the Police and Crime Commissioner for Durham, involved the acquisition of services under the project titled "Cortex Support and Maintenance." The industry category falls under integrated telecommunications services, specifically focusing on a modular Software-Integrated Communications Control System (SICCS) package. This entails radio dispatch, telephone call handling, video monitoring, and web services. The procurement took place at the stage of awarding the contract without prior publication, through a limited procedure due to it being under the threshold. Located in Durham, UKC14, the contract was signed on 10th December 2025, with award documentation completing by 11th February 2026. The contract was valued at £129,244.06 GBP and was awarded to the supplier, Zetron Limited.

This tender offers significant opportunities for businesses specialising in telecommunications and software integration services. Organisations with expertise in integrated communications solutions, particularly those providing systems for public safety and order, could find future similar procurements appealing. Businesses capable of delivering modular solutions encompassing radio, telephone, video, and web service integrations are well-positioned to engage. Large-scale companies like Zetron Limited, which successfully secured the contract, exemplify the type of enterprise that benefits from such procurement opportunities. Hence, expanding a business portfolio in the telecommunications services sector aligns with public safety and can propel growth in competitive tendering environments.

## Notice

A modular Software-Integrated Communications Control System (SICCS) package that allows the combination of radio dispatch, telephone call handling, video monitoring and web services.

### Lot Information

Lot 1

A modular Software-Integrated Communications Control System (SICCS) package that allows the combination of radio dispatch, telephone call handling, video monitoring and web services.

### Procurement Information

Under threshold

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012402-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Dec 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £129,244 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DURHAM |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5TT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC1 Tees Valley and Durham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZETRON |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64227000 - Integrated telecommunications services

## Release History

- 11 Feb 2026 at 13:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012402-2026

## Notice URLs

- https://www.durham.police.uk/
- https://www.zetron.com/blog/the-eagle-has-landed-introducing-zetron-limited/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-064ddd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-064ddd.json.