---
title: "Strategic Lead Provider Services - Support at Home"
ocid: "ocds-h6vhtk-0652ec"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0652ec"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0652ec.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0652ec.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "HERTFORDSHIRE COUNTY COUNCIL"
published: "2026-06-02"
---

# Strategic Lead Provider Services - Support at Home

Buyer: HERTFORDSHIRE COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-0652ec

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## Summary

Hertfordshire County Council is currently in the planning stage for a significant procurement process aimed at securing lead providers for its "Strategic Lead Provider Services - Support at Home." This contract is a key part of the Council's homecare service for individuals with longer-term care and support needs and will commence on 1st April 2027, ending by 31st March 2030, with the option to extend until 2032. This service falls under the category of Social work and related services, and is set to be delivered across multiple locations within the region UKH23. The procurement process will consist of 11 lots, with the lead provider for each lot receiving the first refusal of packages, commencing with a future notice anticipated on 8th September 2026. The entire procurement is framed under a special "light touch" regime, as per the UKPGA 2023/54 legal framework.

This tender represents an opportunity for businesses within the health and social care sectors to align themselves as strategic partners with Hertfordshire County Council, potentially driving significant growth. Companies specializing in providing flexible, outcome-based homecare services that focus on enhancing independence and wellbeing could find this opportunity particularly attractive. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are encouraged to participate, offering ideas and feedback during preliminary market engagement sessions and eventually bidding to become lead providers. The service's focus on supporting varied needs, including personal care and community connectivity, aligns well with businesses seeking entry or expansion in social work and community-oriented services.

## Notice

Support at Home is the Council's ongoing, mainstream homecare service for individuals with longer-term care and support needs. It provides flexible, person-centred care based on outcomes agreed through a Connected Lives assessment, with a focus on: - Supporting people to maintain independence, health and wellbeing - Delivering care in a flexible way, tailored to individual goals - Co-producing care delivery with the person to achieve meaningful outcomes - Supporting a wide range of needs, including personal care, medication, mobility, nutrition, and social connection - Helping people stay connected to their communities and reduce isolation This contract will be split into 11 lots. The Lead Provider will get first refusal of all packages in the lot area. Providers on this service will be expected to work in an outcome-based way to support towards independence.

### Planning Information

Hertfordshire County Council's Commissioning for Older People Team is undertaking preliminary market engagement (PME) in relation to Lead Provider contracts delivered across Hertfordshire for Reablement and Support at Home. The current contracts are due to expire on 31 March 2027, and the Council intends to undertake a full procurement process during 2026.
The purpose of this PME activity is to provide organisations with relevant expertise and experience the opportunity to:
• Offer initial views and ideas regarding the service model, desired outcomes, scope
• Engage with the Council to gain a clearer understanding of its priorities, challenges, and intended outcomes
• Inform the Council of current market trends, innovations and developments
• Support the Council in shaping and refining future requirements to ensure they can be effectively developed and delivered
• Explore potential options and approaches collaboratively with the Council
The Council will consider the input and responses received as part of this pre-procurement market engagement to help inform the Council's options and further decision making
Click one of the below sessions to book your place.
• Monday 23rd February 10:00-12:00 Click here to book
• Monday 23rd February 14:00-16:00 Click here to book
Please note you only need to attend one session as they will be the same.
If you have issues clicking the booking links please contact assistance@hcpa.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051775-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 8 Sep 2026 |
| Award date | Not specified |
| Contract period | 31 Mar 2027 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £110,201,903 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE COUNTY COUNCIL |
| Locality | STEVENAGE |
| Post town | Stevenage |
| Postcode | SG1 2FQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Stevenage |
| Electoral ward | Symonds Green |
| Westminster constituency | Stevenage |
| Delivery location | TLH23 Hertfordshire CC |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 2 Jun 2026 at 09:56 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/051775-2026
- 22 May 2026 at 09:30 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/047584-2026
- 12 Feb 2026 at 15:21 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/013032-2026
- 12 Feb 2026 at 15:06 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/013009-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/051775-2026
  2nd June 2026 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/047584-2026
  22nd May 2026 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013032-2026
  12th February 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013009-2026
  12th February 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.hertfordshire.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0652ec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0652ec.json.
