---
title: "Pre-Market Engagement AI Solution for Social Services Recording"
ocid: "ocds-h6vhtk-06534f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06534f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06534f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06534f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "FLINTSHIRE COUNTY COUNCIL"
published: "2026-02-12"
---

# Pre-Market Engagement AI Solution for Social Services Recording

Buyer: FLINTSHIRE COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-06534f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06534f.json)

## Summary

Flintshire County Council, located in Flintshire, United Kingdom, has initiated the planning stage for a procurement process titled "Pre-Market Engagement AI Solution for Social Services Recording." This opportunity falls under the services category, specifically IT services and software. The procurement is seeking AI solutions to enhance the recording processes within Flintshire Social Services. Interested suppliers are invited to participate in pre-market engagement to demonstrate AI tools applicable to social care. The deadline for expressing interest in the engagement exercise is 12noon on 26th February 2026. The AI solution is expected to be embedded before the go-live date of the new Case Management System in November 2026. Following that, a formal notice regarding further stages of the procurement process is anticipated by 31st March 2026.

This tender represents an excellent opportunity for businesses specialising in AI software with capabilities in social care applications. Particularly, companies with solutions that support multiple languages and offer private AI systems will find themselves well-suited for this procurement. Additionally, enterprises capable of delivering high-quality audio recording and editing functionalities, along with ensuring data privacy, would be ideal candidates. The AI solution is expected to support a broad range of uses, including assessments, reviews, and minute-taking, offering business growth potential for firms proficient in these domains. Small and medium enterprises (SMEs) are encouraged to compete, as the contract period is slated to start on 30th April 2026 and can extend up to 2036, allowing for long-term partnership and development opportunities.

## Notice

Flintshire Social Services are seeking pre-market engagement to explore established AI solutions with proven application to Social Care recording, that are currently on the market to support transformational change in our recording processes. The AI solution would be used to summarise relevant information and highlight key points from any transcribed content, i.e. decisions made, actions required, into an appropriate template, covering a broad range of use cases, including assessments and reviews, minute taking and case notes. Some of our key considerations include; * The AI solution must keep our data in a private AI system * The AI solution must support multiple languages, specifically the Welsh language. * The AI solution must be accessible on a variety of devices and have high-quality audio recording capabilities, with a high degree of accuracy, with the functionality to manually review / edit content into a final output. * The AI solution will support a fully auditable record of any changes that are made

### Planning Information

Flintshire Social Services are interested in receiving demonstrations from suppliers who have a proven AI tool that has been developed for use in Social Care.
The engagement is to view the product and understand how it can be used to enhance case recording of social care provision in Flintshire.
Flintshire are implementing a new Case Management System, with an estimated Go Live of November 2026. We would like to embed an AI solution, in advance of this date.
If you would like to be involved in the pre-market engagement exercise, please email procurement@denbighshire.gov.uk no later than 12noon on 26th February 2026.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013160-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 31 Mar 2026 |
| Award date | Not specified |
| Contract period | 29 Apr 2026 - 29 Apr 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FLINTSHIRE COUNTY COUNCIL |
| Locality | FLINTSHIRE |
| Post town | Chester |
| Postcode | CH7 6NA |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL34 Flintshire and Wrexham |
| Local authority | Flintshire |
| Electoral ward | Mold East |
| Westminster constituency | Clwyd East |
| Delivery location | TLL23 Flintshire and Wrexham |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Feb 2026 at 17:01 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/013160-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/013160-2026
  12th February 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.flintshire.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06534f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06534f.json.