---
title: "Help Point Replacement Project - Lot 1 - PTSN"
ocid: "ocds-h6vhtk-06535c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06535c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06535c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06535c.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NORTHERN TRAINS LIMITED"
published: "2026-02-12"
---

# Help Point Replacement Project - Lot 1 - PTSN

Buyer: NORTHERN TRAINS LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-06535c

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## Summary

Northern Trains Limited is currently in the planning stage of its Help Point Replacement Project, focusing on telecommunications equipment and construction work. The project, titled "Help Point Replacement Project - Lot 1 - PTSN," aims to upgrade 30 stations across the United Kingdom where Help Points use Public Switched Telephone Network (PSTN) communication links. This upgrade is necessitated by impending termination of PSTN services by telecoms providers, moving towards digital technologies. A virtual engagement session is scheduled for 18 February 2026 to discuss the procurement process and technologies. The procurement process, identified as a tender, is overseen by Northern Trains Limited, with Simon Jackson as the primary contact. Interested parties are encouraged to participate in the pre-market engagement session, helping ensure the project's smooth execution.

This tender provides growth opportunities for businesses specialising in telecommunications equipment and construction work, specifically those with expertise in digital technology solutions. Organisations capable of designing and installing digital alternatives to the existing PSTN Help Points at various station locations would find this opportunity advantageous. The procurement is part of a separate tender exercise managed by Northern Trains Limited, emphasising partnership opportunities in the public authority central government sector. Businesses that can offer innovative and cost-effective solutions for the replacement of these Help Points, ensuring compliance with the latest specifications and seamless integration into existing infrastructure, would be well-suited to compete.

## Notice

Upgrade of 30 stations where help points use PSTN (Public Switched Telephone Network) communications links soon to be terminated by telecoms providers. The requirement is to replace all PSTN help points with the latest specification alternatives using digital technologies. This specific requirement is for the design and installation at the respective Help Point locations. The physical Help Points with be procured by NTL as part of a separate tender exercise and will be free-issued by NTL to the winning Designer/Contractor. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1014067182

### Planning Information

Engagement session to be held virtually on Microsoft Teams on Wednesday the 18th February at 10:00am. Please E-mail simon.jackson2@northernrailway.co.uk if you are interested in attending the Pre-Market Engagement session.
The topics of conversation will include the Procurement process, Programme of works and technologies to be utilised.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013190-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 18 Feb 2026 |
| Award date | Not specified |
| Contract period | 24 May 2026 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN TRAINS LIMITED |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 6JT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Micklegate |
| Westminster constituency | York Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 45 - Construction work

### Codes

- 32522000 - Telecommunications equipment
- 45000000 - Construction work

## Release History

- 12 Feb 2026 at 19:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/013190-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/013190-2026
  12th February 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1014067182
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06535c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06535c.json.