---
title: "Manage Engine ServiceDesk Plus April 2025"
ocid: "ocds-h6vhtk-065436"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065436"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065436.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065436.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2026-02-13"
---

# Manage Engine ServiceDesk Plus April 2025

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-h6vhtk-065436

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065436)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065436.json)

## Summary

NHS England, located in London, has concluded the procurement process for the renewal of ManageEngine - ServiceDesk Plus On Demand Enterprise Edition subscription, which supports 75 technicians and 2,000 nodes, under the industry category of health services. The process was managed using a direct procurement method below the threshold, indicating that it was completed without competition. The contract was awarded to Bytes Software Services Limited, based in Surrey, on 27th April 2025, and it is active from 27th April 2025 to 26th April 2026. This procurement process has transitioned from the tender stage to awarding and contract signing, with its details released on 13th February 2026.

Although the procurement method was direct and without competition, this contract presents substantial opportunities for businesses specialising in health-related services and software solutions to engage with major public sector bodies like NHS England. Large businesses with expertise in IT solutions and those geared towards enhancing healthcare management systems could leverage such contracts akin to this renewal deal managed by Bytes Software Services Limited. With NHS England being a central government public authority, businesses capable of providing scalable service desk and IT management systems could find significant growth potential in similar engagement opportunities.

## Notice

Renewal of ManageEngine - ServiceDesk Plus On Demand Enterprise Edition subscription for 75 technicians and 2,000 nodes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013546-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Apr 2025 |
| Contract period | 26 Apr 2025 - 26 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £24,157 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BYTES SOFTWARE SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 13 Feb 2026 at 15:38 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/013546-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/013546-2026
  13th February 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.england.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065436. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065436.json.