---
title: "Pharos Support & Maintenance"
ocid: "ocds-h6vhtk-065520"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065520"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065520.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065520.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN IRELAND FIRE AND RESCUE SERVICE"
published: "2026-02-23"
---

# Pharos Support & Maintenance

Buyer: NORTHERN IRELAND FIRE AND RESCUE SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-065520

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## Summary

The procurement process involves the Northern Ireland Fire and Rescue Service awarding a contract titled "Pharos Support & Maintenance" for software package and information systems under the industry category of goods. The procurement follows a direct award method, with Sophtlogic LTD, located in Ipswich, as the sole supplier. The contract, valued at £2,358,760, is active from 1st April 2026 to 31st March 2028, with the possibility of extension up to 31st March 2030. Key dates include the award date on 23rd February 2026, with the signature scheduled for 1st April 2026. The award aligns with Northern Irish devolved regulations and supports operational, safety, and business-critical functions used daily by the Fire and Rescue Service.

This tender provides growth opportunities for businesses specialising in software support and maintenance. Companies with expertise in operational software systems could benefit from similar contracts, given the emphasis on business-critical environments. Sophtlogic’s exclusive rights to the software's source code underscore the potential advantages for businesses that specialize in proprietary systems. SMEs with experience in public sector services, particularly those with niche capabilities in software development and systems support, will find such opportunities moored in intellectual property rights and sustainment of operational frameworks. The industry’s regulatory importance further amplifies opportunities for businesses able to navigate public sector requirements and deliver robust solutions.

## Notice

The Pharos MIS system provides the functionality for Operational, Safety and Business critical environments that are being used daily across NIFRS. The supplier (Sophtlogic) owns the source code for these systems and currently provides training, support and enhancements to these Systems which include: * Incident Recording and Operational Statistics * Breathing Apparatus and Technical Equipment; * Personnel / Human Resources * Rotas and Availability * Health and Fitness * Fire Safety Systems

### Procurement Information

Sophtlogic are the original creators of the software, own the source code and are the sole vendor for support and maintenance services for the solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015980-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Feb 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,358,760 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN IRELAND FIRE AND RESCUE SERVICE |
| Locality | LISBURN |
| Post town | Northern Ireland |
| Postcode | BT27 4SX |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN0E Lisburn and Castlereagh |
| Local authority | Lisburn and Castlereagh |
| Electoral ward | Wallace Park |
| Westminster constituency | Lagan Valley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOPHTLOGIC |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Feb 2026 at 11:07 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/015980-2026
- 16 Feb 2026 at 15:11 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/013930-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/015980-2026
  23rd February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013930-2026
  16th February 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://sophtlogic.online/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065520. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065520.json.