---
title: "Service Desk"
ocid: "ocds-h6vhtk-065657"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065657"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065657.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065657.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "FOOD STANDARDS AGENCY"
published: "2026-02-17"
---

# Service Desk

Buyer: FOOD STANDARDS AGENCY  
Current stage: Planning  
OCID: ocds-h6vhtk-065657

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065657)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065657.json)

## Summary

The Food Standards Agency, a central government public authority in the United Kingdom, is initiating a procurement process for a Service Desk under the industry category of information technology services. The procurement process is currently at the planning stage, with key upcoming dates including a supplier engagement event scheduled for 6th March 2026 and a Teams meeting with suppliers on the Technology Services 4 Lot 3a set for 20th February 2026. The procurement involves services above threshold values and is located in York, with a contract period beginning on 1st September 2026 and potentially extending until 31st August 2030.

This tender represents a significant opportunity for businesses specialising in information technology services, particularly small and medium-sized enterprises (SMEs) that are suitable according to the lot specifications. Engaging in the pre-market discussion could allow suppliers to align their offerings with the evolving requirements of the Service Desk, presenting growth prospects through a long-term contract with renewal options. Companies adept in technology services who can deliver innovative solutions tailored to the Food Standards Agency's needs are encouraged to participate and potentially expand their business footprint in the public sector.

## Notice

We would like to invite suppliers on Technology Services 4 Lot 3a to a Pre-market Engagement via Microsoft Teams to discuss requirement for a new Service Desk contract. The scope of the requirements may be further reviewed after this meeting, following your feedback. The Teams meeting is scheduled on Friday 20th February at 10:00am for one hour for suppliers on the lot.

### Planning Information

Event information sent to participants

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014435-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 15 Mar 2026 |
| Award date | Not specified |
| Contract period | 31 Aug 2026 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOOD STANDARDS AGENCY |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 7PR |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Guildhall |
| Westminster constituency | York Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 17 Feb 2026 at 15:23 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/014435-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/014435-2026
  17th February 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.food.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065657. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065657.json.