---
title: "SERVICE USER AND CARER INVOLVEMENT SERVICE"
ocid: "ocds-h6vhtk-065701"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065701"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065701.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065701.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2026-03-31"
---

# SERVICE USER AND CARER INVOLVEMENT SERVICE

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-065701

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065701)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065701.json)

## Summary

The Cardiff and Vale University Health Board, through the NHS Wales Shared Services Partnership hosted by Velindre University NHS Trust, has awarded a contract for the "Service User and Carer Involvement Service" under the Provider Selection Regime Wales (PSR Wales) Regulations 2025. The contract, valued at £170,845.50, covers psychiatrist or psychologist services in the Cardiff and Vale of Glamorgan area. It was awarded to Adferiad Recovery on 30th March 2026 and is scheduled to run from 1st April 2026 to 31st March 2029, with the option to extend annually until 31st March 2031. This award falls under the Most Suitable Provider Process and marks the contract update stage in the procurement timeline.

This contract presents substantial growth opportunities for organisations specialising in mental health services, particularly those with expertise in service user and carer engagement workstreams. As it strengthens the focus on co-production and the Reward and Recognition programme, businesses like Adferiad Recovery, which have established systems and strong partnerships, are well-suited to deliver this essential service. The procurement process, which did not exclude any providers, invites similar organisations to demonstrate robust governance, accessibility, Welsh language compliance, and high-quality engagement practices to compete effectively in this specialised market.

## Notice

The Mental Health Clinical Board (MHCB) in Cardiff and Vale University Health Board plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co-production, training, and involvement in service planning, as well as the Reward and Recognition element.

### Lot Information

Lot 1

Most Suitable Provider Process confirmation of contract award notice, for the avoidance of doubt, this notice does not represent a modification of contract.

### Procurement Information

This is a Provider Selection Regime Wales (PSR Wales) intention to award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 27th March 2026 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR Wales'

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029448-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | 4 Mar 2026 |
| Award date | 18 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £170,845 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ADFERIAD RECOVERY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85121270 - Psychiatrist or psychologist services

## Release History

- 31 Mar 2026 at 09:04 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/029448-2026
- 18 Mar 2026 at 14:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024686-2026
- 18 Feb 2026 at 12:32 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/014737-2026

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065701. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065701.json.