--- title: "Community Ear Wax Removal (Aural Care) Service" ocid: "ocds-h6vhtk-065718" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065718" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065718.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065718.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NHS SOUTH EAST LONDON INTEGRATED CARE BOARD" published: "2026-02-19" --- # Community Ear Wax Removal (Aural Care) Service Buyer: NHS SOUTH EAST LONDON INTEGRATED CARE BOARD Current stage: Tender OCID: ocds-h6vhtk-065718 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065718) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065718.json) ## Summary NHS South East London Integrated Care Board (SEL ICB) is seeking to procure a Community Ear Wax Removal (Aural Care) Service, aimed at providing safe and community-based management of impacted ear wax for adults registered with GP practices across South East London, covering Bexley, Bromley, Greenwich, Lambeth, Lewisham, and Southwark. This service, classified under health services, intends to enhance hearing and communication, support thorough ear examinations, and prevent complications associated with ear wax build-up, to facilitate more localised patient care. The procurement is currently in the planning and tender stage, managed by the NHS London Commercial Hub (NEL ICB) using the Competitive Process in accordance with the Health Care Services Regulations 2023. Interested parties are invited to a market engagement event on Tuesday, 10 March 2026, from 10:30 to 12:00 via MS Teams. Businesses keen to attend must register by 03 March 2026, and the end date for the tender period is set for 12:00 pm on this day. The contract bears an indicative financial provision of £4,000,000 GBP. This tender offers substantial growth opportunities for businesses specialising in health services within London. Organisations skilled in clinical care and community health delivery are well-suited to participate, especially those equipped to deliver services such as otoscopic examinations, ear wax removal, and domiciliary visits. Businesses that can provide comprehensive care across multiple boroughs, manage referrals effectively, and adhere to stringent quality and governance standards will find this an appealing venture. Market engagement sessions will present deliverability strategies, workforce and supply chain capacity analysis, along with procurement guidance, making it a valuable session for potential providers aiming to form lucrative partnerships for commissioning the Community Ear Wax Removal Service. ## Notice NHS South East London Integrated Care Board (SEL ICB) intends to procure a Community Ear Wax Removal (Aural Care) Service for patients registered with a GP practice within the South East London ICB area (Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark). The service will provide safe, community-based clinical management of impacted cerumen (ear wax) for adults aged 18 years and over. The aim of the service is to improve hearing and communication, support appropriate ear examination, prevent complications associated with ear wax impaction, and enable care to be delivered closer to home. Please note that the contract value specified in the notice is an indicative value with potential to change. Market engagement detail: Date: Monday 10 March 2026 Time: 10:30 to 12.00 Location: MS Teams (we will be sending the calendar invite for the event closer to the time.) The market engagement will cover the following: * present the proposed service model * test deliverability * understand workforce and supply chain capacity * Procurement guidance and tips Who should attend? Any organisation interested in delivering or partnering for the commissioning of Community Ear Wax Removal (Aural Care) in the London Boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark. Please note that the market engagement sessions will not be recorded, and attendees are not permitted to record the sessions or use AI tools/bots to transcribe the event. Registration: Please complete the Market Engagement Event Registration Form by no later than 12:00pm (Noon) on Tuesday 03 March 2026, if you are interested to attend the event: https://forms.office.com/e/zwHqfmk70m ### Lot Information Lot 1 NHS South East London Integrated Care Board (SEL ICB) intends to procure a Community Ear Wax Removal (Aural Care) Service for patients registered with a GP practice within the South East London ICB area (Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark). The service will provide safe, community-based clinical management of impacted cerumen (ear wax) for adults aged 18 years and over. The aim of the service is to improve hearing and communication, support appropriate ear examination, prevent complications associated with ear wax impaction, and enable care to be delivered closer to home. The provider will be required to deliver: Clinical care - otoscopic examination and assessment - clinical suitability assessment - identification of red-flag symptoms and escalation - advice regarding conservative management - ear wax removal using micro-suction - manual removal techniques where clinically appropriate Access and delivery - community clinic provision across all six boroughs - accessible booking and communication arrangements - reasonable adjustments for patients with additional needs - domiciliary visits for eligible housebound patients and care home residents Pathway management - referral acceptance via e-RS or authorised referrers - communication with referring GP - onward referral to audiology or ENT services where clinically indicated - agreed escalation protocols Quality and governance - named clinical lead - safeguarding processes - infection prevention and control compliance - incident reporting and patient safety arrangements - activity and performance reporting Please note that the contract value specified in the notice is an indicative value with potential to change. Market engagement detail: Date: Monday 10 March 2026 Time: 10:30 to 12.00. Location: MS Teams (we will be sending the calendar invite for the event closer to the time.) The market engagement will cover the following: * present the proposed service model * test deliverability * understand workforce and supply chain capacity * Procurement guidance and tips Who should attend? Any organisation interested in delivering or partnering for the commissioning of Community Ear Wax Removal (Aural Care) in the London Boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark. Please note that the market engagement sessions will not be recorded, and attendees are not permitted to record the sessions or use AI tools/bots to transcribe the event. Registration: Please complete the Market Engagement Event Registration Form by no later than 12:00pm (Noon) on Tuesday 03 March 2026, if you are interested to attend the event: https://forms.office.com/e/zwHqfmk70m ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/015070-2026 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Feb 2026 | | Submission deadline | 3 Mar 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £4,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SOUTH EAST LONDON INTEGRATED CARE BOARD | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 2TZ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Southwark | | Electoral ward | London Bridge & West Bermondsey | | Westminster constituency | Bermondsey and Old Southwark | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 19 Feb 2026 at 09:51 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015070-2026 - 18 Feb 2026 at 13:31 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/014781-2026 ## Notice URLs - https://forms.office.com/e/zwHqfmk70m - https://www.selondonics.org/icb/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065718. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065718.json.