---
title: "SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT"
ocid: "ocds-h6vhtk-0657a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0657a7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0657a7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0657a7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CARDIFF AND VALE UNIVERSITY HEALTH BOARD"
published: "2026-03-09"
---

# SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT

Buyer: CARDIFF AND VALE UNIVERSITY HEALTH BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0657a7

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## Summary

The Cardiff and Vale University Health Board, in collaboration with NHS Wales Shared Services Partnership, has awarded a contract to AB Sciex UK Limited for the maintenance and support of two Sciex analytical instrument systems, namely QTRAP 6500+ and Triple Quad 5500, including related LC components. The contract, titled "SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT," is under the direct procurement method due to Sciex's unique capability as the original equipment manufacturer. The procurement process adheres to Welsh devolved regulations and was acknowledged on the completion date of 9 March 2026, covering services vital for medical precision equipment repairs. The contract period spans from 30 March 2026 to 29 April 2029, ensuring the continuity and reliability of clinical assays critical for patient diagnostics in Cardiff, UK.

This tender presents growth opportunities for businesses involved in the maintenance and repair of specialised medical equipment, particularly those focusing on proprietary systems support. Given the technical requirements and exclusive rights held by Sciex, the opportunity is ideally suited to firms exhibiting expertise in servicing precision clinical laboratory instruments where uninterrupted operation and quick fault resolution are crucial. Companies possessing engineering specialisation and a strong understanding of diagnostic tools certified by original manufacturers will find this contract highly compatible with their capabilities. The contract also highlights the importance of service continuity for maintaining rigorous clinical standards, underscoring the demand for high-quality support services in the healthcare industry.

## Notice

The contract covers the ongoing maintenance, servicing, and software support required for two Sciex analytical instrument systems used within the clinical laboratory service. These systems include the QTRAP 6500+ and the Triple Quad 5500, along with their associated LC components such as Exion pumps, racks, and Peak gas generators. These instruments are essential for delivering time critical clinical assays, and the service relies on continuous operational reliability to ensure timely and accurate results.Sciex, as the original equipment manufacturer, is the only provider able to deliver the specialist level of technical support required for these systems. Their service model provides access to certified parts, trained engineers, remote diagnostics, software troubleshooting, and clinical applications support. This ensures rapid issue resolution, minimal downtime, and consistent performance, all of which are vital for maintaining uninterrupted clinical workflows. A lapse in maintenance or support would present a significant risk to service continuity and could negatively impact turnaround times for patient testing.

### Procurement Information

Sciex is the only supplier capable of delivering the specialist maintenance, servicing, and software support required for the QTRAP 6500+ and Triple Quad 5500 analytical systems, along with their associated LC components, due to their position as the original equipment manufacturer. These instruments underpin time-critical clinical assays, meaning uninterrupted performance, rapid issue resolution, and full calibration integrity are essential for maintaining safe and timely patient testing. Sciex alone has access to certified replacement parts, OEM-trained engineers, proprietary diagnostic tools, remote monitoring, and system-specific software and applications support, all of which are necessary to ensure validated performance and compliance with clinical standards. Their expertise and support model constitute a unique and irreplicable capability, as no third-party provider can legally or technically deliver the same level of servicing or access to OEM-specific tools. Using any alternative supplier would risk system malfunction, extended downtime, and compromised clinical assay integrity, directly endangering service continuity and patient turnaround times. For these reasons, the requirement can only be fulfilled by Sciex under a single-supplier route.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020911-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Feb 2026 |
| Contract period | 29 Mar 2026 - 29 Apr 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £225,792 |
| Contracts value | £225,792 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARDIFF AND VALE UNIVERSITY HEALTH BOARD |
| Additional buyers | NHS WALES SHARED SERVICES PARTNERSHIP (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AB SCIEX |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50400000 - Repair and maintenance services of medical and precision equipment

## Release History

- 9 Mar 2026 at 13:50 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/020911-2026
- 19 Feb 2026 at 09:52 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/015071-2026
- 19 Feb 2026 at 08:55 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/015031-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/020911-2026
  9th March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015071-2026
  19th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015031-2026
  19th February 2026 - Transparency notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-13055

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0657a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0657a7.json.