---
title: "NPTC - Telephone Systems"
ocid: "ocds-h6vhtk-0657ca"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0657ca"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0657ca.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0657ca.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NPTC GROUP OF COLLEGES"
published: "2026-02-19"
---

# NPTC - Telephone Systems

Buyer: NPTC GROUP OF COLLEGES  
Current stage: Planning  
OCID: ocds-h6vhtk-0657ca

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## Summary

NPTC Group of Colleges is currently in the planning stage for a telephone systems project aimed at enhancing communication within the college environment. The procurement process is initiated under the legal framework of the Procurement Act 2023, with strict adherence to associated regulations. The procurement is for services related to the installation and maintenance of communications equipment, as well as desktop communications software development. The college, located at Neath Campus in Neath, United Kingdom, seeks engagement with interested parties by 6 March 2026. The project spans the main procurement category of services, with an estimated value of £400,000. The contract period is planned to commence on 12 November 2026 and conclude by 11 November 2029, with potential for renewal until 11 November 2031.

This tender offers substantial growth opportunities for businesses specialising in telecommunication systems, software development, and maintenance services. Companies, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSE), are encouraged to leverage this opportunity to showcase their expertise in Microsoft Teams telephony systems and advanced analytics. The procurement seeks innovative solutions that optimise how communication is managed between staff, students, and stakeholders. This represents a prime opportunity for businesses with proficiency in AI applications and customer relations management solutions to compete for a potentially lucrative contract with a reputable public undertaking.

## Notice

At Neath Port Talbot College (T/A NPTC Group of Colleges) communication is key to how we-engage with our students, staff and businesses. Whilst the telephone system has vastly reduced in recent years, with other forms of communication being more prevalent, a telephone still has its place in many areas including during enrolment and daily College operations Currently the College has one Microsoft Team telephony system with one Contact Centre system that integrates with a Customer Relations Management solution. Please respond by the 06 March 2026 The College is seeking ways in which to leverage the full potential of Microsoft Teams telephony system whilst ensuring that calls are directed to the appropriate team to deliver the best experience for our students, staff and businesses. AI and advanced analytics are exploratory at this stage and will be assessed for future potential rather than assumed as in-scope deliverables. The NPTC are seeking to publish a competitive tender for a Telephone System Contract. NPTC would like to conduct a questionnaire survey.

### Planning Information

The Contracting Authority will conduct the procurement in accordance with the Procurement Act 2023 and the associated regulations, ensuring compliance with the statutory objectives.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015095-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 8 May 2026 |
| Award date | Not specified |
| Contract period | 12 Nov 2026 - 11 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NPTC GROUP OF COLLEGES |
| Locality | NEATH |
| Post town | Swansea |
| Postcode | SA10 7RF |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL44 Neath Port Talbot |
| Local authority | Neath Port Talbot |
| Electoral ward | Bryn-coch South |
| Westminster constituency | Neath and Swansea East |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50334400 - Communications system maintenance services
- 51300000 - Installation services of communications equipment
- 72212511 - Desktop communications software development services

## Release History

- 19 Feb 2026 at 10:18 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/015095-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/015095-2026
  19th February 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0657ca. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0657ca.json.