---
title: "BwD Information and Advice Service"
ocid: "ocds-h6vhtk-065843"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065843"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065843.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065843.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "BLACKBURN WITH DARWEN"
published: "2026-05-27"
---

# BwD Information and Advice Service

Buyer: BLACKBURN WITH DARWEN  
Current stage: Tender  
OCID: ocds-h6vhtk-065843

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## Summary

The Blackburn with Darwen Borough Council is conducting an open procurement process for the "BwD Information and Advice Service" as part of its Staying Happy Healthy and Well (prevention) initiative. This procurement falls under the category of Social work and related services and aims to support the local community by offering services that promote independence and reduce reliance on statutory services. The process is currently at the "tender" stage, with key deadlines being the submission of tenders by 26th June 2026 and the award decision by 31st August 2026. The procurement is specifically highlighted for the region of UKD41 in the United Kingdom and has a gross value of £1,491,360, with the contract slated to commence on 1st January 2027. The open procedure will involve electronic tender submission through The Chest e-Tendering Portal.

This tender presents significant opportunities for businesses keen on contributing to societal wellbeing while achieving business growth. Firms specialising in community services, especially those experienced with delivering accessible information and advice services, would be well-placed to compete. Moreover, the suitability criteria highlight opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations, making it an attractive proposition for such entities looking to establish or expand their presence in the public services sector. The focus on a comprehensive and multi-channel information delivery system further encourages innovation, aligning well with businesses that offer digital solutions. Additionally, the inclusion of criteria prioritising social value means there is room for businesses that can effectively articulate the community impact of their service delivery.

## Notice

Blackburn with Darwen Borough Council is looking to procure an Information and Advice Service, as part of its Staying Happy Healthy and Well (prevention) offer. The Information and Advice (I&A) Service will support residents to identify services, groups, and support offers that enable them to maintain their independence. It will support the Council's strengths-based approach and form a core element of the local prevention offer, supporting individuals to build on their own capabilities and reducing on reliance on statutory services. The aims of the Service are to: * Provide a universal, accessible I&A offer that supports prevention, wellbeing and independence and compliments the Information available on the Council website * Maximise safe diversion of I&A-only demand away from ASC by resolving enquiries at the earliest point and strengthening pathways into community and preventative support. * Deliver a clear, trusted, multi-channel front end for Adults and Health information and advice (hub, telephone and digital). * Sustain a reliable partnership with the provider of the Directory of Services (DoS) platform which will be used by residents and professionals. * Maintain and develop a trusted Safe Trader scheme with transparent standards and feedback loops. * Enable LD&A Partnership Boards to drive learning and improve pathways and information quality. * Progress "tell your story once" and seamless handovers through shared systems ambition and agreed data-sharing approaches. This list is not exhaustive and further information can be found within the Invitation to Tender (ITT) documentation.

### Lot Information

Lot 1

Renewal: Contract Period = 1st January 2027 - 31st December 2029 With an option to extend for a period of +1 year (to 31 December 2030), and a further +1 year (to 31 December 2031), subject to service requirements and availability of funding.

### Planning Information

Blackburn with Darwen Borough Council is looking to procure for an All-Age Carers Service and an Information and Advice Service, as part of its Happy Healthy and Well (prevention) offer, and is holding an in-person pre-market engagement event on Thursday 19 March 2026.
The event aims to develop a clearer understanding of the market and gather insight into supplier capabilities, innovations, and delivery models for the provision of support services in Blackburn with Darwen. The sessions will also support providers in understanding procurement requirements, social value commitments, and will help inform the development of value-driven service specifications.
The engagement event will cover the following separate service areas:
All Age Carers Service - Commission 1
Information and Advice Service - Commission 2
Both commissions are distinct and will operate independently.
MEETING INFORMATION
The pre-market engagement event (covering both commissions) will be held in person on:
Thursday 19 March 2026, at:
Livesey Family Hub
Andrew Close
Blackburn
BB2 4NU
The event will run from 10:00 - 12:00.
REGISTRATION
If you would like to attend the pre-market engagement meetings, please complete the below Microsoft Form to register yourself for the event.
https://forms.office.com/e/nimp6mNVhW 
Each attendee who wishes to attend should register individually.
Due to capacity, a maximum of 2 people per organisation may attend.
Registration closes at 12:00 noon on Wednesday 18th March 2026

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/049595-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 May 2026 |
| Submission deadline | 26 Jun 2026 |
| Future notice date | 1 Jun 2026 |
| Award date | Not specified |
| Contract period | 1 Jan 2027 - 31 Dec 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,242,800 |
| Lots value | £1,242,800 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BLACKBURN WITH DARWEN |
| Locality | BLACKBURN |
| Post town | Blackburn |
| Postcode | BB2 1DH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD41 Blackburn with Darwen |
| Local authority | Blackburn with Darwen |
| Electoral ward | Blackburn Central |
| Westminster constituency | Blackburn |
| Delivery location | TLD41 Blackburn with Darwen |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 27 May 2026 at 11:02 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/049595-2026
- 19 Feb 2026 at 14:11 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/015280-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/049595-2026
  27th May 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015280-2026
  19th February 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.blackburn.gov.uk/
- https://forms.office.com/e/nimp6mNVhW
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.the-chest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065843. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065843.json.