---
title: "Extension to Occupancy Monitoring Service"
ocid: "ocds-h6vhtk-065b55"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065b55"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065b55.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065b55.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HM REVENUE & CUSTOMS"
published: "2026-03-30"
---

# Extension to Occupancy Monitoring Service

Buyer: HM REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-h6vhtk-065b55

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065b55)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065b55.json)

## Summary

HM Revenue & Customs (HMRC), located at 100 Parliament Street, London, has completed a public procurement process titled "Extension to Occupancy Monitoring Service." This procurement falls under the IT services industry category and is related to consulting, software development, Internet, and support. The procurement involves the extension of a web-based reporting solution to measure desk and room utilisation in HMRC's three sites, facilitated by FM:SYSTEMS EUROPE LIMITED. The procurement was processed via a direct award due to the technical and resource dependencies on the incumbent supplier, thereby avoiding disproportionate challenges. The most recent contract began on 1 April 2026, with an end date of 31 March 2027, and includes the option for a 12-month extension.

This direct award contract offers significant opportunities for businesses within the IT services sector, particularly those capable of providing or expanding on web-based occupancy monitoring solutions. Although the current contract is with FM:SYSTEMS EUROPE LIMITED, with an emphasis on maintenance and analytical tools, there is potential for growth if HMRC's strategic solution moves ahead. Firms specialising in advanced sensor technologies, cloud-based analytics, and IT management services would be well-positioned to compete for future procurement opportunities, especially if aligned with public sector needs and demonstrating economic advantage over existing providers. Given HMRC's requirement for proprietary compatibility, businesses offering innovative, adaptable solutions capable of integration with existing systems could find a strategic advantage.

## Notice

This procurement is for a web-based reporting solution to measure and report on desk and room utilisation. It will be provided by a physical sensor recording motion and those sensors then sending this information to the cloud where an agreed set of reports provide the occupancy data. HMRC is looking at options around a strategic solution. However, progress on this solution has been delayed, so a HMRC continuation of this tactical solution in the current 3 sites only for a further 12 months with the option to extend for 12 months if required. HMRC therefore requires OccupEye Gold Level maintenance for the existing estate of sensors across the 3 sites, Dashboard Analytics Hosting and SmartView Cloud Analytics Dashboard access.

### Procurement Information

Schedule 5 - 7 (a), (b). Additional or repeat goods, services or works- Goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works. The existing solution, provided by FM Systems, was deployed into HMRC as part of a trial via an MOU with MoJ. A planned strategic solution has been delayed, so estates require a continuation of this tactical solution in the current 3 sites only for a further 12 months with the option to extend for 12 months beyond that. As such HMRC is direct awarding this contract to the incumbent supplier, as the existing hardware installed across 3 separate HMRC offices is compatible only with the incumbent supplier's software. This means that changing suppliers would create disproportionate technical and resource challenges, that would impact business operations and not demonstrate commercial value or provide the most economically advantageous outcome.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029101-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Feb 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £181,409 |
| Contracts value | £181,409 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HM REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FM:SYSTEMS EUROPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Mar 2026 at 12:46 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/029101-2026
- 16 Mar 2026 at 13:38 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/023511-2026
- 24 Feb 2026 at 15:48 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/016587-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/029101-2026
  30th March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/023511-2026
  16th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/016587-2026
  24th February 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.fmsystems.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065b55. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065b55.json.