--- title: "Care and Support Services - Extra Care Housing" ocid: "ocds-h6vhtk-065ba3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065ba3" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065ba3.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065ba3.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "WESTMINSTER CITY COUNCIL" published: "2026-02-25" --- # Care and Support Services - Extra Care Housing Buyer: WESTMINSTER CITY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-065ba3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065ba3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065ba3.json) ## Summary Westminster City Council, in collaboration with the Royal Borough of Kensington and Chelsea, is planning a procurement process titled "Care and Support Services - Extra Care Housing," targeting the social work and related services sector. This initiative falls within the planning stage of procurement and will involve the delivery of services across multiple Extra Care Housing schemes in London, including locations such as Leonora House, James Hill House, Miranda House, and Burgess Field. A virtual Market Engagement Event is scheduled for 12th March 2026 to discuss the service model, commercial approach, and provide opportunities for Q&A. Interested parties must register through the Jaggaer platform to participate. The project is expected to commence services by April 2027, with a contract value estimated at £26.4 million. This tender presents significant business growth opportunities, particularly for SMEs and VCSEs, given the focus on local delivery and community connection. Suppliers capable of providing 24/7 onsite staffing, emergency care response, and personalised care services tailored to individual needs will find this contract well-suited to their capabilities. The nature of the block contract, covering both general and dementia units, requires collaboration with housing partners, making it ideal for organisations equipped to integrate health, housing, and community services. Preparing for the virtual engagement event can position businesses favourably in this competitive landscape. ## Notice Westminster City Council (WCC) and the Royal Borough of Kensington and Chelsea (RBKC) are preparing to commission a new joint contract for the provision of Care and Support Services across Extra Care Housing schemes. This notice aims to inform the market of the upcoming opportunity and invite providers to engage with us ahead of tender publication. The Authorities commission Extra Care Housing services to support older residents and adults with care needs to live independently, safely and with dignity in their own self contained homes, whilst benefiting from 24/7 onsite support. The service supports Adult Social Care priorities including: * Independence & prevention * Personalisation and resident choice * Integration with health, housing and community partners * Local delivery and community connection The procurement will cover the following Extra Care Housing schemes: Westminster City Council * Leonora House - 26 units Royal Borough of Kensington and Chelsea * James Hill House - 28 units * Miranda House - 20 units * Burgess Field - 28 units Providers will be required to deliver: Universal Core Service Including: * 24/7 onsite staffing * Unplanned and emergency care response * Medication management * Social inclusion activities * Risk assessments, care planning, and quality assurance * Liaison with housing, families, health partners and community services Personalised Care All individual planned care hours based on eligible assessed needs, delivered flexibly around resident preferences and wellbeing outcomes. Housing Collaboration Care providers will work closely with landlords through SLAs and Licences to Occupy to ensure building-related responsibilities are clearly defined. The service will likely be commissioned as a block contract, based on a fixed number of care hours across both general and dementia units. ### Planning Information To support provider readiness, the Authorities will deliver a virtual Market Warming Event on 12th March 2026. This session will: • Outline the service model and expectations • Explain the commercial approach • Present the schemes • Offer opportunities for Q&A with commissioners and procurement leads The Market Engagement event will take place virtually on Teams at 11am to 12pm on Thursday 12th March 2026. Providers wishing to join the market engagement event must register on Jaggaer and provide attendee details. A link to the meeting will then be e-mailed to providers wishing to attend. If you have already registered on Jaggaer previously, you will be able to submit attendee information on this link - https://wcc.ukp.app.jaggaer.com/go/68837466019C94134D31 If you are new to Jaggaer, you will need to register on this link first - https://wcc.ukp.app.jaggaer.com/esop/ogc-host/public/wcc/web/login.jst?VISITORID=252e11d0-147d-486b-9809-99aa4073c84e&_ncp=1772010847094.983262-1 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/016724-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Feb 2026 | | Submission deadline | Not specified | | Future notice date | 8 Jun 2026 | | Award date | Not specified | | Contract period | 31 Mar 2027 - 30 Mar 2033 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £22,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WESTMINSTER CITY COUNCIL | | Locality | LONDON | | Post town | South West London | | Postcode | SW1E 6QP | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI32 Westminster, TLI33 Kensington & Chelsea and Hammersmith & Fulham | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85300000 - Social work and related services ## Release History - 25 Feb 2026 at 09:19 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/016724-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/016724-2026 25th February 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://wcc.ukp.app.jaggaer.com/esop/ogc-host/public/wcc/web/login.jst?VISITORID=252e11d0-147d-486b-9809-99aa4073c84e&_ncp=1772010847094.983262-1 - https://wcc.ukp.app.jaggaer.com/go/68837466019C94134D31 - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.westminster.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065ba3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065ba3.json.