---
title: "Provision of a Digital Inclusion Service"
ocid: "ocds-h6vhtk-065d1c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065d1c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065d1c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065d1c.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "GLOUCESTERSHIRE COUNTY COUNCIL"
published: "2026-02-26"
---

# Provision of a Digital Inclusion Service

Buyer: GLOUCESTERSHIRE COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-065d1c

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## Summary

Gloucestershire County Council, located in Gloucester, is in the planning stage of a procurement process for the provision of a countywide Digital Inclusion Service. This tender, classified under the industry category of "Other community, social and personal services," aims to ensure full digital participation for residents across all demographics. The service aligns with the Council's Digital Infrastructure, Inclusion and Innovation Strategy (DIIIS) and supports various facets such as health, education, and community safety through digital connectivity. Prospective businesses should note that the due date for engagement is set for 25 March 2026, and the project is slated to commence on 1 April 2027 for a three-year term ending on 31 March 2030.

This tender offers significant growth opportunities for SMEs and VCSEs within the digital solutions sector, as Gloucestershire County Council encourages consortia and supply chain models that enable smaller and grassroots providers to participate. Businesses specialising in digital literacy, online security, financial management tools, or those focused on healthcare access solutions will find this opportunity particularly beneficial. Engaging in this procurement not only promises a stable contract but also aligns with a progressive governmental strategy aimed at enhancing residents' quality of life through a digitally inclusive society.

## Notice

Gloucestershire County Council intends to procure a comprehensive, countywide digital inclusion service to ensure that every resident, regardless of age, income, health status, or location, can participate safely and confidently in an increasingly digital society. This procurement will drive the Council's Digital Infrastructure, Inclusion and Innovation Strategy (DIIIS), which sets a clear vision for a "digitally connected and inclusive Gloucestershire" and commits the authority to targeted skills support through libraries and the VCSE sector. The following link points you to the ProContract procurement portal https://procontract.due-north.com/Opportunities/Index?p=696a9836-1895-e511-8105-000c29c9ba21&v=1

### Planning Information

The Council wishes to inform current and potential service providers as to its future intentions for the three-year period commencing 1 April 2027 in respect of delivering its Countywide Digital Inclusion Service.
This will be an opportunity for those attending to comment on the proposed service delivery.
A presentation will be delivered by the Project Team and emailed after the meeting to those attending. 
It should be noted that the meeting will be recorded to allow the Project Team to fully capture the content of the meeting. 
Attendance at the meeting is restricted to two representatives from each organisation.
Please confirm attendance via email to: digital.connectivity@gloucestershire.gov.uk
Detailing: 
Organisation Name
Names and position of those attending
Background to Procuring a Countywide Digital Inclusion Service
Gloucestershire County Council intends to procure a comprehensive, countywide digital inclusion service to ensure that every resident, regardless of age, income, health status, or location, can participate safely and confidently in an increasingly digital society. This procurement will drive the Council's Digital Infrastructure, Inclusion and Innovation Strategy (DIIIS), which sets a clear vision for a "digitally connected and inclusive Gloucestershire" and commits the authority to targeted skills support through libraries and the VCSE sector. 
Digital inclusion is not an optional extra; it is foundational to life chances and public value:
• Health and well-being: Core NHS services, including appointment booking, repeat prescriptions, and access to personal health records via the NHS App.
• Cost of living: Being online helps households compare tariffs, manage finances.
• Education and employment: Essential digital skills underpin learning at all ages and are now implicit in most jobs. 
• Community participation and safety: Digital connectivity supports volunteering, local democracy, social networks, and access to council and partner services.
• Why a county wide service: 
A county wide contract will deliver consistency, value for money, and measurable outcomes across all six districts, while retaining the local flexibility needed to reach those who are least likely to seek help. The model we are commissioning combines a single framework for governance, quality, safeguarding, data standards, and reporting with locally rooted delivery that can adapt to distinct community needs and geographies.
Modules for inclusion Within the Service:
• Getting Started Online
• Navigating the Internet
• Staying Safe Online
• Communicating Online
• Managing Money Online
• Accessing Health and Care Services
• Employment Skills
• Accessibility and Inclusion
• Online Council and Government Services
• Affordability and Digital Deals
• Lifelong Learning
Success depends on Trust:
The Council is committed to commissioning in a way that leverages the credibility and relationships that VCSE organisations. We will encourage consortia and supply chain models that enable smaller, grassroots providers to participate, and we will expect strong arrangements for volunteer recruitment, training, and support so that community champions can extend reach sustainably.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017363-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 25 Mar 2026 |
| Award date | Not specified |
| Contract period | 31 Mar 2027 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLOUCESTERSHIRE COUNTY COUNCIL |
| Locality | GLOUCESTER |
| Post town | Gloucester |
| Postcode | GL1 2TG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Gloucester |
| Electoral ward | Westgate |
| Westminster constituency | Gloucester |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 26 Feb 2026 at 13:56 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/017363-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/017363-2026
  26th February 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://procontract.due-north.com/Opportunities/Index?p=696a9836-1895-e511-8105-000c29c9ba21&v=1
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065d1c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065d1c.json.