---
title: "Out of Hours - Housing Service"
ocid: "ocds-h6vhtk-065dd4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065dd4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065dd4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065dd4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CHESHIRE WEST AND CHESTER COUNCIL"
published: "2026-02-27"
---

# Out of Hours - Housing Service

Buyer: CHESHIRE WEST AND CHESTER COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-065dd4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065dd4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065dd4.json)

## Summary

Cheshire West and Chester Council has awarded a contract titled "Out of Hours - Housing Service" to CITY WEST WORKS LIMITED (Liberty) for the provision of call handling services related to housing repairs, maintenance, and compliance queries. This contract falls under the services category and is set in the UKD6 region of the United Kingdom. The procurement process utilised a direct award method below the threshold, without competition, as per UKPGA legislation 2023/54. The contract was signed on 26th February 2026 and will be active from 1st April 2026 to 30th June 2027, with a gross value of £100,000.

This tender presents an avenue for business growth particularly for firms specialising in administration services related to housing management and compliance. Businesses with experience in handling service requests and managing maintenance operations stand to benefit the most from such opportunities, particularly those equipped to deliver efficient and compliant execution of 'out of hours' service provisions. As the supplier involved is a large-scale organisation, there might be potential for collaboration or subcontracting with smaller enterprises that possess specialised skill sets in housing services. Firms interested in similar public authority projects might look out for future collaboration opportunities with Cheshire West and Chester Council.

## Notice

Direct award to Liberty (T/A City West Works) to undertake 'Out of Hours' call handling services for repairs, maintenance, and compliance queries until 30th June 2027

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017696-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Feb 2026 |
| Contract period | 31 Mar 2026 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE WEST AND CHESTER COUNCIL |
| Locality | ELLESMERE PORT |
| Post town | Chester |
| Postcode | CH65 0BA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Central & Grange |
| Westminster constituency | Ellesmere Port and Bromborough |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITY WEST WORKS |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75100000 - Administration services

## Release History

- 27 Feb 2026 at 09:44 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/017696-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/017696-2026
  27th February 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.liberty-group.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065dd4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065dd4.json.