---
title: "Homes England - Help to Buy Mortgage Administrator"
ocid: "ocds-h6vhtk-065e1c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065e1c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065e1c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065e1c.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "HOMES ENGLAND"
published: "2026-06-18"
---

# Homes England - Help to Buy Mortgage Administrator

Buyer: HOMES ENGLAND  
Current stage: Planning  
OCID: ocds-h6vhtk-065e1c

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## Summary

Homes England, a sub-central government public authority, is conducting a pre-market engagement exercise for the "Help to Buy - Mortgage Administrator" tender. This process is in its planning stage, with a focus on enhancing the administration and management of Help to Buy equity loan schemes. The procurement is planned, and the latest milestone involves a scheduled engagement phase due by 2nd July 2026. The procurement aims to deepen the understanding of market capabilities and align potential service provider capabilities with the evolving Target Operating Model (TOM). The planned contract will cover several UK regions, and stakeholders can expect a contract period starting from June 2028, extending potentially until 2036.

This tender offers a significant opportunity for businesses focusing on software programming, consultancy, administrative support, and telecommunication services. The substantial contract value of GBP 30 million makes this procurement especially attractive. Businesses with expertise in leveraging technology and data to improve operational performance, enhancing customer service through digital and non-digital means, and developing effective commercial models will find this tender particularly relevant. The engagement phase allows interested businesses to influence the tender's final requirements, ensuring any procurement aligns with market realities and opens doors for competitive positioning in the forthcoming procurement processes.

## Notice

Since 2013, Homes England (HE) have delivered several 'help to buy' equity loan schemes including the First Time Buyers Initiative, HomeBuy Direct, FirstBuy, the London Wide Initiative, as well as the Help to Buy (HtB) Equity Loan scheme itself. We refer to these collectively in this document as "Help to Buy" (HtB)

### Planning Information

Homes England is undertaking a pre-market engagement exercise, comprising a briefing document and an accompanying questionnaire. Following receipt of questionnaire responses, Homes England intends to hold one-to-one sessions with all interested parties, subject to capacity
As of early May 2026, the Programme has completed an initial round of Preliminary Market Engagement (PME) to inform the development of the Target Operating Model (TOM) and a high-level assessment of delivery options. This initial engagement has provided valuable insight into prevailing market engagement capability, capacity and emerging practises.
HE is undertaking a second round of Preliminary Market Engagement to deepen and validate understanding of the market. This Round 2 Preliminary Market Engagement (PME 2) is not a call to competition. The aims of this Round 2 Preliminary Market Engagement are to:
- Alert potential suppliers to forthcoming opportunities in the administration and management of HtB schemes
- Explore how the developing TOM components align with current and near-term market capabilities, and to identify where assumptions may need to be adjusted
- Gain deeper insight into the practicality, risks and trade-offs associated with the preferred delivery and sourcing option
- To ensure potential suppliers have a clear understanding of HE's direction of travel, and to provide a structured opportunity to share informed, evidence-based perspectives
- Explain and explore requirements to help us publish clearer requirements in future procurement(s)
- Help us understand better the scale and nature of costs of service delivery and possible commercial mechanisms
Insights gathered through this second round of Preliminary Market Engagement will be used to refine the TOM design, narrow and mature the delivery options, and inform subsequent decision-making. Please note that responses to this round of Preliminary Market Engagement can also be further shared in optional 1:1 engagement sessions and are not limited to the written responses at the bottom of this document. Responses have no bearing on future decision made by Homes England.
As a follow-up to the initial round of Preliminary Market Engagement, we want to engage with suppliers in the marketplace to further understand the capabilities to deliver, the opportunities to improve and modernise, and the technologies to support the management of Help to Buy Equity Loans.
HE and the HtB Equity Loans team are open to developing the approach and the areas of focus are on:
- Leveraging technology and data to improve operational performance and customer experience
- Supporting customers through accessible services, including digital and non-digital routes, and clear approaches to vulnerability, financial difficulty, and arrears
- Ensuring the right people, training, and ways of working are in place to work effectively with Homes England
- Developing the right commercial models to drive value for Taxpayers, HE and its customers

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/057630-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 2 Aug 2026 |
| Award date | Not specified |
| Contract period | 25 Jun 2028 - 26 Jun 2035 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOMES ENGLAND |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE4 5BZ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Arthur's Hill |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72200000 - Software programming and consultancy services
- 75112000 - Administrative services for business operations
- 75130000 - Supporting services for the government
- 79510000 - Telephone-answering services

## Release History

- 18 Jun 2026 at 13:30 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/057630-2026
- 27 Feb 2026 at 11:49 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/017835-2026
- 27 Feb 2026 at 11:39 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/017817-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/057630-2026
  18th June 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/017835-2026
  27th February 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/017817-2026
  27th February 2026 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065e1c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065e1c.json.