---
title: "Enterprise Agents Freshservice"
ocid: "ocds-h6vhtk-065e61"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065e61"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065e61.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065e61.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BEYOND HOUSING LIMITED"
published: "2026-02-27"
---

# Enterprise Agents Freshservice

Buyer: BEYOND HOUSING LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-065e61

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065e61)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065e61.json)

## Summary

This procurement process involves Beyond Housing Limited, located in Scarborough, UK, as the buying organisation, seeking to acquire software package and information systems under the title "Enterprise Agents Freshservice". The procurement falls within the industry category of goods and adheres to the main procurement category which is software package provision, specifically through the G-Cloud 14 Framework Agreement. The contract, awarded on 27 February 2026, was completed via a limited procurement method without prior publication of a call for competition. This call-off contract specifically involves the provision of enterprise annual agents, assets packet, and support. The delivery locations are within regions UKC and UKE, aligning closely with the organisation's locality.

This contract represents a valuable opportunity for businesses specialising in software package provision, particularly those familiar with the G-Cloud framework. Freshworks Inc, a large supplier from the United States, successfully secured this contract, highlighting opportunities for similar firms capable of delivering enterprise solutions efficiently. Businesses in the IT service management sector, and those focusing on cloud service platforms, would find this procurement particularly relevant for growth, especially if they can offer competitive pricing and high-quality service delivery. The procurement method suggests a preference for firms with established reputations or pre-qualified status within such frameworks. This could encourage further engagement from businesses aiming to expand their footprint in the UK housing and community amenities market.

## Notice

Call-Off Contract for the provision of Freshservice - Enterprise annual agents for Beyond Housing under G-Cloud 14 Framework Agreement (RM1557.14)

### Lot Information

Lot 1

Call-Off Contract for the provision of Freshservice - Enterprise annual agents for Beyond Housing under G-Cloud 14 Framework Agreement (RM1557.14) to procure Enterprise agents, Assets packet and Support

### Procurement Information

Contract awarded via Gcloud14 framework as call off contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017950-2026 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £86,664 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BEYOND HOUSING LIMITED |
| Locality | SCARBOROUGH |
| Post town | York |
| Postcode | YO12 7BH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Castle |
| Westminster constituency | Scarborough and Whitby |
| Delivery location | TLC North East (England), TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FRESHWORKS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 27 Feb 2026 at 13:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017950-2026

## Notice URLs

- http://www.beyondhousing.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065e61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065e61.json.