--- title: "Careline Proof of Life and Wellbeing Monitoring Technologies Preliminary Market Engagement" ocid: "ocds-h6vhtk-065ed2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065ed2" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065ed2.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065ed2.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NORTH HERTFORDSHIRE DISTRICT COUNCIL" published: "2026-02-27" --- # Careline Proof of Life and Wellbeing Monitoring Technologies Preliminary Market Engagement Buyer: NORTH HERTFORDSHIRE DISTRICT COUNCIL Current stage: Planning OCID: ocds-h6vhtk-065ed2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065ed2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065ed2.json) ## Summary North Hertfordshire District Council has initiated a Preliminary Market Engagement process to gather insights into technologies relevant to its digital Careline service. The engagement pertains to monitoring technologies that support proof of life and wellbeing within domestic settings, seeking innovative solutions that integrate with Alarm Receiving Centre operations. Classified under industry categories such as patient-monitoring systems and welfare services for the elderly, this process offers potential suppliers the chance to respond through the Council's e-tendering platform, Supply Hertfordshire. Scheduled milestones indicate responses are due by 13th April 2026, while further notice is expected by 15th August 2026. The contract period is planned from 31st August 2026 to 30th August 2027, with the procurement currently in the planning stage. This tender represents a significant opportunity for businesses specialising in telecare, digital monitoring technologies, alarm systems, and welfare services tailored for the elderly. Companies offering scalable deployment models, cost-effective solutions, and innovation to reduce false inactivity alerts may find considerable business growth prospects. Additionally, with a focus on non-intrusive and privacy-conscious solutions, small and medium-sized enterprises (SMEs) are notably encouraged to participate, potentially overcoming market barriers thanks to the engagement's openness to diverse operational and commercial insights. Businesses equipped with robust technical capabilities in digital transformation and lifecycle management are particularly well-suited to engage and potentially benefit from this procurement opportunity. ## Notice North Hertfordshire District Council is undertaking Preliminary Market Engagement to explore market capability relating to technologies that support proof of life and wellbeing monitoring within domestic settings as part of its digital Careline service. The Council's telecare provision is evolving in response to digital transition and seeks insight into solutions capable of providing non-intrusive activity monitoring that enables confirmation of meaningful resident activity, including morning mobilisation where appropriate, supports exception-based safeguarding and integrates with Alarm Receiving Centre operations through digital telecare signalling approaches including SCAIP where applicable. This engagement will obtain supplier insight across technical, operational and commercial areas including scalable deployment models across varied housing environments, lifecycle management considerations such as installation, maintenance and battery performance, indicative per-service-user lifecycle cost drivers, innovation opportunities that reduce false inactivity alerts, market barriers affecting SME participation and privacy and proportionality considerations associated with wellbeing monitoring technologies. Engagement will be conducted through written supplier responses and clarification activity managed via the Council's electronic tendering system. North Hertfordshire District Council uses the In-Tend e-tendering platform for all procurement activities, including Preliminary Market Engagement, and suppliers wishing to participate must submit their responses via the Supply Hertfordshire portal https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home . Suppliers must be registered on the portal to submit a response and may use existing login credentials where already registered, with a password reminder facility available via the portal homepage if required. Technical assistance relating to portal access or submission is available via the In-Tend Helpdesk on 0845 557 8079 or at support@in-tend.com. This engagement is undertaken for information gathering purposes only and does not constitute a call for competition or commitment to procure. ### Planning Information As per procurement documents available at Supply Hertfordshire https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/018149-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Feb 2026 | | Submission deadline | Not specified | | Future notice date | 15 Aug 2026 | | Award date | Not specified | | Contract period | 30 Aug 2026 - 30 Aug 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH HERTFORDSHIRE DISTRICT COUNCIL | | Locality | LETCHWORTH GARDEN CITY | | Post town | Stevenage | | Postcode | SG6 3JF | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | North Hertfordshire | | Electoral ward | Letchworth South West | | Westminster constituency | North East Hertfordshire | | Delivery location | Not specified | ## CPV Codes ### Divisions - 33 - Medical equipments, pharmaceuticals and personal care products - 35 - Security, fire-fighting, police and defence equipment - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services ### Codes - 33195000 - Patient-monitoring system - 35121700 - Alarm systems - 72222300 - Information technology services - 79711000 - Alarm-monitoring services - 85311100 - Welfare services for the elderly ## Release History - 27 Feb 2026 at 16:54 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/018149-2026 - 27 Feb 2026 at 16:37 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/018138-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/018149-2026 27th February 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/018138-2026 27th February 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065ed2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065ed2.json.