---
title: "Help Point Replacement Project - Lot 1 - PTSN"
ocid: "ocds-h6vhtk-065ed7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065ed7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065ed7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065ed7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN TRAINS LIMITED"
published: "2026-05-15"
---

# Help Point Replacement Project - Lot 1 - PTSN

Buyer: NORTHERN TRAINS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-065ed7

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065ed7.json)

## Summary

Northern Trains Limited, a public authority under central government, has successfully awarded a contract for the "Help Point Replacement Project - Lot 1 - PTSN". The project was open for tender under an open competition procurement method, focusing on the construction industry category. The tender involves replacing existing PSTN units with modern IP-based or GSM technology help points across multiple stations. Key project locations include Althorpe, Ashton-under-Lyne, and Manchester Oxford Road, among others. The procurement process concluded with an active award stage on 14th May 2026, and the contract period is set from 18th May 2026 to 31st December 2026. The total contract value amounts to £219,416.12, with the project's delivery encompassing multiple stations within the United Kingdom.

This tender presents significant business growth opportunities for enterprises involved in construction and telecommunication solutions, particularly those specialising in IP-based and modern GSM unit installations. Given that the project was awarded through an open competition and under a "below threshold" procurement method, it demonstrates an openness to bids from diverse companies, including large enterprises like Picow Engineering Limited, who has been awarded the contract. Businesses capable of providing networked station upgrade solutions and technologically advanced help point systems are well-suited to compete in similar future procurements. This project not only aids in enhancing infrastructure but also contributes to the strategic expansion of companies within the utilities sector.

## Notice

It is proposed to replace the majority of the PSTN units with new IP-based help points or with existing TVMs retrofitted with help point technology and features. TVMs are all networked devices. The majority of new help points will be connected to the Northern Wide Area Network (WAN) using existing station broadband as part of this scheme. Where it is not possible to replace with IP devices, the help points will be replaced with modern technology GSM units. PSTN help points will be upgraded on a like for like basis using one of the two methods outlined above. This will enable works to progress as maintenance style upgrades without the requirement for design or Network Rail consents and achieve an accelerated delivery programme for completion ahead of PSTN switch off. Contractor is to provide station upgrades and provide Help Point replacements at the locations below: Althorpe, Ashton-under-Lyne, Brinnington, Bryn, Buckshaw Parkway, Crossflatts, Davenport, East Disbury, Gatley, Greenfield, Guide Bridge, Hadfield, Headingley, Heald Green, Levenshulme, Low Moor, Manchester Oxford Road, Marple, Mauldeth Road, Morpeth, Mossley, New Mills Central, New Pudsey, Reddish North, Romiley, Rose Hill, Swinton (Manchester), Thorne North, Westhoughton, Woodhouse

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044899-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 May 2026 |
| Submission deadline | 7 Apr 2026 |
| Future notice date | Not specified |
| Award date | 13 May 2026 |
| Contract period | 17 May 2026 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | £150,000 |
| Awards value | £182,846 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN TRAINS LIMITED |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 6JT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Micklegate |
| Westminster constituency | York Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PICOW ENGINEERING |

## CPV Codes

### Divisions

- 45 - Construction work

### Codes

- 45000000 - Construction work

## Release History

- 15 May 2026 at 12:14 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/044899-2026
- 27 Feb 2026 at 16:47 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018146-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/044899-2026
  15th May 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/018146-2026
  27th February 2026 - Tender notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/respond/AQ5ZXATR33
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065ed7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065ed7.json.