---
title: "Civica CFRMIS Cloud G Cloud Call Off Contract"
ocid: "ocds-h6vhtk-065f14"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065f14"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065f14.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065f14.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SHROPSHIRE FIRE AND RESCUE SERVICE"
published: "2026-03-02"
---

# Civica CFRMIS Cloud G Cloud Call Off Contract

Buyer: SHROPSHIRE FIRE AND RESCUE SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-065f14

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065f14)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065f14.json)

## Summary

Shropshire Fire and Rescue Service has completed a procurement process for a Community Fire Risk Management Information System (CFRMIS) under the Civica CFRMIS Cloud G Cloud Call Off Contract. This contract sought a cloud-hosted SaaS solution specifically for managing fire risk information, encompassing implementation, migration, support, and optional professional services. The procurement falls under the IT services category and was conducted using a method categorised as 'Below threshold - unknown'. The contract, awarded to CIVICA UK LIMITED, is valued at £175,965 (ex VAT) for the initial term and spans from 1st March 2026 to 28th February 2029, with an extension option for an additional 12 months. The service requirement was issued by Shropshire Fire and Rescue Service, situated in Shrewsbury, and delivery will be in the United Kingdom, with all technical solutions to be remotely delivered.

This tender represents a significant business opportunity, particularly for companies specialising in cloud-hosted software solutions, IT consultancy, and internet support services. It is ideally suited for businesses that can provide a robust Software-as-a-Service platform with associated professional services, including training, support, and data management in compliance with UK legislation. Larger enterprises like CIVICA UK LIMITED, with expertise in managing IT service contracts and the capability to adhere to strict service level agreements, would benefit from such opportunities. The tender process underscores the growing demand for digital solutions and services in public sector management, encouraging businesses to explore similar future opportunities.

## Notice

The Contracting Authority requires the provision of a Community Fire Risk Management Information System (CFRMIS) as a cloud-hosted Software-as-a-Service (SaaS) solution, including associated implementation, migration, support, and optional professional services. The solution must be delivered remotely, fully hosted by the supplier, and accessible via standard web browsers. The supplier must meet the defined service levels relating to system availability, support response times, and data protection requirements. All services must comply with relevant UK legislation, including data protection and cybersecurity standards. No physical goods are required as part of this contract. The contract includes: Provision of licensed access to the SaaS platform for authorised users Initial system configuration, onboarding and data setup Training for system administrators and end-users Technical support, incident management and system maintenance Regular software updates, security patching and availability monitoring Secure export and handover of data at contract end Professional services are to be delivered on a time-and-materials basis and invoiced monthly in arrears, while SaaS licensing is invoiced annually in advance. The total contract value for the initial term is PS175,965 (ex VAT).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018247-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Feb 2026 |
| Contract period | 1 Mar 2026 - 28 Feb 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £175,965 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHROPSHIRE FIRE AND RESCUE SERVICE |
| Locality | SHREWSBURY |
| Post town | Shrewsbury |
| Postcode | SY1 2HJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG22 Shropshire |
| Local authority | Shropshire |
| Electoral ward | Quarry and Coton Hill |
| Westminster constituency | Shrewsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Mar 2026 at 10:05 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/018247-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/018247-2026
  2nd March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-12750

## Notice URLs

- https://www.civica.com/en-gb/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065f14. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065f14.json.