---
title: "GP IT Services"
ocid: "ocds-h6vhtk-065f2e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065f2e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-065f2e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-065f2e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD"
published: "2026-07-13"
---

# GP IT Services

Buyer: NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-065f2e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-065f2e.json)

## Summary

The procurement process for GP IT Services has been conducted by NHS Suffolk and North East Essex Integrated Care Board, now merged into NHS Norfolk and Suffolk Integrated Care Board, headquartered in Ipswich. The award stage is complete as of 13 July 2026, with Norfolk Community Health and Care NHS Trust emerging as the successful supplier. This contract is vital for supporting the IT infrastructure in General Practice premises. The procurement follows an open procedure with a contract period starting from 1 December 2026 to 30 November 2029, with possible extensions up to 2031. This service procurement is primarily categorised under IT services: consulting, software development, Internet, and support, addressing the UKH region.

This tender represents a significant opportunity for businesses specialising in IT solutions and services for the healthcare sector, particularly those focusing on infrastructure modernisation and digital innovation. Small and medium enterprises (SMEs) and businesses experienced in cloud architecture, mobile technology, and IT system integration are well-suited for collaboration. The comprehensive requirements, including creating a seamless digital environment across Integrated Care Systems, offer avenues for significant business growth, technological advancement, and fostering long-term partnerships with NHS entities.

## Notice

At the point of publishing the FTS Tender Notice, the procurement was for Suffolk & North East Essex ICB. During the procurement process, Suffolk & North East Essex ICB and Norfolk & Waveney ICB merged as part of the ICB reconfiguration and became a single entity named NHS Norfolk and Suffolk Integrated Care Board. The contract will be with NHS Norfolk and Suffolk Integrated Care Board. Suffolk & North East Essex ICB is looking for an IT provider to join them on their journey to improve and modernise the infrastructure in General Practice premises, to ensure that GP Practice and PCN staff have the right technology and support available when and where needed. The service they will commission will be in alignment to the Primary Care Digital Services Model. Suffolk & North East Essex ICB is seeking a provider to deliver a stable, flexible IT system to support a collaborative, productive workforce. Specifically, they aim to: * Spend public money wisely and well. * Ensure staff throughout the ICS can work seamlessly in General Practice premises, and that staff from general practice can work seamlessly elsewhere in the ICS. * Remove the barriers to staff being able to work from any location facilitating joined up working service models to be implemented. * Maximise the investment in mobile technology, ensuring that devices can interface with the full range of functionality in practices, such as practice specific software and printing. * Allow for flexible user self-service by provision of a standard software catalogue of options. * Ensure that staff in general practice and PCN ARRS roles have smart digital foundations on which to grow the use of digital tools and delivery of the modern general practice model. * Enable some IT tasks to be undertaken locally by the practice by suitably skilled empowered staff reducing staff frustration & time delays to end user local service provision. * Support primary care staff employed at PCN level, ensuring that technology and access to systems is not a barrier to them being a productive member of the primary care clinical team. * Leverage the benefits of the cloud architecture to deliver innovative GPIT support. * Remove or reduce waits for replacement equipment through localised provision. Any successfully appointed IT provider will be required to work in close collaboration with partner organisations across the ICS.

### Lot Information

Lot 1

Renewal: The initial contract term shall be 3 years, with the option to extend by a further 2 x 1 year Contract extension periods, up to a maximum Contract Term of 5 Years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/065806-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2026 |
| Submission deadline | 1 Apr 2026 |
| Future notice date | Not specified |
| Award date | 12 Jul 2026 |
| Contract period | 1 Dec 2026 - 30 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,201,500 |
| Lots value | £5,201,500 |
| Awards value | £5,200,004 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD |
| Additional buyers | EAST OF ENGLAND NHS COLLABORATIVE PROCUREMENT HUB; NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD; NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORFOLK COMMUNITY HEALTH AND CARE NHS TRUST |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jul 2026 at 16:14 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/065806-2026
- 3 Mar 2026 at 12:43 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018909-2026
- 2 Mar 2026 at 10:38 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018284-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/065806-2026
  13th July 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/018909-2026
  3rd March 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/018284-2026
  2nd March 2026 - Tender notice on Find a Tender

## Notice URLs

- http://WWW.ERUO-SYSTEMS.CO.UK
- http://www.nchc.nhs.uk
- http://www.suffolkfed.org.uk
- https://bdrgroup.co.uk/
- https://health-family.force.com/s/Welcome
- https://suffolkandnortheastessex.icb.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-065f2e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-065f2e.json.