--- title: "Urgent Community & 24-hour Response Service" ocid: "ocds-h6vhtk-066021" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066021" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066021.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066021.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NOTTINGHAMSHIRE COUNTY COUNCIL" published: "2026-03-02" --- # Urgent Community & 24-hour Response Service Buyer: NOTTINGHAMSHIRE COUNTY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-066021 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066021) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066021.json) ## Summary Nottinghamshire County Council is embarking on a procurement process for an integrated countywide Urgent Community Response and 24-hour Response service, classified under health and social work services. The procurement is currently in the planning stage, with preliminary market engagement taking place to gather provider feedback. The council seeks to test deliverability and market interest through this engagement, scheduled to culminate by 13 March 2026. A virtual drop-in session will be hosted on 10 March 2026 to discuss the initiative further. The service aims to combine urgent home-based care with assistive technology, ensuring rapid response across Nottinghamshire, for contractual terms beginning on 14 September 2026 through to 31 August 2028, with potential extensions until 2030. This procurement process presents significant opportunities for businesses in the health and social work sector, particularly those with expertise in rapid response and assistive technology services. The council intends to secure a single provider model using a hybrid payment approach that combines block payments with activity-based fees, designed to enhance service capacity and responsiveness. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate, offering the chance for robust engagement in an essential service provision within the county. Given the 24-hour nature of the service, businesses with scalable capacity and innovative solutions in care delivery are well-suited to meet the council's requirements and support community health initiatives. ## Notice Procurement for an integrated countywide Urgent Community Response (UCR) and 24hr Response service for Nottinghamshire County Council. The service will combine rapid home-based care (to respond to urgent need and help people remain safe and well at home) with an out-of-hours assistive technology response service for registered clients. The procurement is intended to secure a single provider model with a hybrid payment approach (part block / part activity-based) to support service capacity, responsiveness and delivery across the county. ### Planning Information Nottinghamshire County Council is undertaking Preliminary Market Engagement in relation to a proposed integrated countywide Urgent Community Response and 24hr Response service. This engagement is to gather provider feedback to help inform the draft specification, test deliverability and market interest, and support the procurement approach. This is not a call for competition and participation will not confer any advantage in any future procurement process. Providers can access the engagement documents (questionnaire, draft spec, and engagement slides) and submit feedback via the Council's e-tendering portal using the following link: https://procontract.due-north.com/Advert?advertId=431f2f42-5715-f111-813c-005056b64545&fromRfxSummary=True&rfxId=ab31bb01-4313-f111-813c-005056b64545 A virtual drop-in session will be held on 10 March 2026, 2pm-3:30pm via Microsoft Teams using the link: https://teams.microsoft.com/meet/33956690664788?p=jMz51S9Zad4sIVks0F ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/018640-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 2 Mar 2026 | | Submission deadline | Not specified | | Future notice date | 13 Mar 2026 | | Award date | Not specified | | Contract period | 13 Sep 2026 - 31 Aug 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NOTTINGHAMSHIRE COUNTY COUNCIL | | Locality | NOTTINGHAM | | Post town | Nottingham | | Postcode | NG2 7QP | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF1 Derbyshire and Nottinghamshire | | ITL 3 | TLF16 South Nottinghamshire | | Local authority | Rushcliffe | | Electoral ward | Trent Bridge | | Westminster constituency | Rushcliffe | | Delivery location | TLF15 North Nottinghamshire, TLF16 South Nottinghamshire | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 2 Mar 2026 at 16:36 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/018640-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/018640-2026 2nd March 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://procontract.due-north.com/Advert?advertId=431f2f42-5715-f111-813c-005056b64545&fromRfxSummary=True&rfxId=ab31bb01-4313-f111-813c-005056b64545 - https://teams.microsoft.com/meet/33956690664788?p=jMz51S9Zad4sIVks0F - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066021. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066021.json.