---
title: "Dynamics 365 CRM Support Service Esuasive"
ocid: "ocds-h6vhtk-0660de"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0660de"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0660de.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0660de.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "REGULATOR OF SOCIAL HOUSING"
published: "2026-03-03"
---

# Dynamics 365 CRM Support Service Esuasive

Buyer: REGULATOR OF SOCIAL HOUSING  
Current stage: Award  
OCID: ocds-h6vhtk-0660de

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0660de)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0660de.json)

## Summary

The public procurement process outlined involves the Regulator of Social Housing, a central government public authority based in Leeds, United Kingdom. It concerns the provision of Dynamics 365 CRM Support Services by DB Group Limited. This contract falls under the services category and is designated for multiple regions across the UK, including UKC and UKI, among others. The procurement method used was direct, below threshold without competition, and the award stage commenced on 3 March 2026. The contract is set to start on 1 April 2026 and will end on 31 March 2027, with an option for additional support subject to budget availability and prior approval.

This tender creates opportunities for businesses in the system and support services industry, particularly those specialising in CRM systems like Dynamics 365. Businesses suitable for competing in similar tenders would likely be SMEs equipped to offer responsive support and planning work for CRM systems. With an estimated budget of £32,400 gross, businesses can strategically leverage this opportunity to establish or reinforce their presence in the public sector, providing comprehensive support services on a time-charge basis. The focus on expanding through consultancy related to CRM systems can offer growth avenues for service providers aiming to tap into government contracts.

## Notice

The Supplier will provide broad support for the Customer's Dynamics 365 CRM systems. Support covers both responsive support and planned work.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018942-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £27,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | REGULATOR OF SOCIAL HOUSING |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DB GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 3 Mar 2026 at 13:37 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/018942-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/018942-2026
  3rd March 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0660de. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0660de.json.