---
title: "Provision of a Multichannel Directory Platform"
ocid: "ocds-h6vhtk-066195"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066195"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066195.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066195.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2026-03-03"
---

# Provision of a Multichannel Directory Platform

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-066195

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066195)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066195.json)

## Summary

The contract for the Provision of a Cloud Based Multichannel Directory Platform has been awarded by Sunderland City Council, a regional authority based in Sunderland, United Kingdom. The procurement process is classified under the industry specific software package category for goods, focusing on the development and maintenance of digital directories. Awarded using the CCS G-Cloud 14 Framework, the contract began on 1st April 2026, with an initial duration of 12 months and an option to extend for another year. The procurement method was limited, executed without prior publication of a call for competition, indicating a direct negotiation under specific regulatory allowances outside the scope of typical directive applications.

This opportunity highlights growing possibilities for businesses involved in cloud technology and software solutions, particularly large-scale software providers like Idox Software Limited, the awarded supplier. It demonstrates the demand for specialised digital solutions within the public sector, leveraging familiar frameworks like the CCS G-Cloud. Businesses aiming to expand in public sector contracts and those offering scalable tech solutions, especially those capable of adapting to cloud infrastructure requirements, would be well-suited to explore similar prospects. Remaining aware of extensions and renewals can prompt strategic engagement with Sunderland City Council for future projects.

## Notice

Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the Provision of a Cloud Based Multichannel Directory Platform.

### Lot Information

Lot 1

Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the Provision of a Cloud Based Multichannel Directory Platform. The contract commences on 1st April 2026 for a period of 12-months with the option to extend for a further 12-months at the complete discretion of the Council.

### Procurement Information

The above contract was awarded via the Crown Commercial Service (CCS) G-Cloud 14 Framework (RM1557.14). The above Framework was procured via The Public Contracts Regulations 2015.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019240-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £50,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR1 3AA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | TLC23 Sunderland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 3 Mar 2026 at 19:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/019240-2026

## Notice URLs

- http://www.sunderland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066195. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066195.json.