---
title: "Online Therapy Services to Secondary Care"
ocid: "ocds-h6vhtk-066282"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066282"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066282.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066282.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CENTRAL AND NORTH WEST LONDON NHS FOUNDATION TRUST"
published: "2026-03-27"
---

# Online Therapy Services to Secondary Care

Buyer: CENTRAL AND NORTH WEST LONDON NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-066282

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066282)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066282.json)

## Summary

The public procurement process for "Online Therapy Services to Secondary Care," spearheaded by the Central and North West London NHS Foundation Trust, is classified under community health services with a focus on secondary care and is located in the North West London area, United Kingdom. Utilising the Provider Selection Regime (PSR) 2023, this tender follows a direct award process, ensuring the swift allocation of resources to alleviate the backlog of waiting lists. As of 23 March 2026, this procurement is at the award stage, with HelloSelf (UK) Limited being the selected supplier. The contract is valued at an approximate lifetime total of £700,000—an increase from the initial £500,000—and is set to run until 22 March 2028 for a 24-month period.

The opportunity presented by this tender is significant for businesses focused on digital health services and innovation. The initiative aims to provide fast online therapy options, contributing to reducing health inequalities and enhancing service accessibility. Businesses well-suited to compete would be those proficient in digital healthcare solutions capable of delivering high-quality, innovative services that meet the provider's key criteria: value, integration, collaboration, service sustainability, and social value. This tender opens doors for innovative SMEs like HelloSelf (UK) Limited, demonstrating an ability to integrate technology seamlessly for improved patient care and offering a pathway for growth within the digital healthcare industry.

## Notice

PSR Modification for a Direct Award Process C under the Provider Selection Regime (PSR) 2023 to utilise short term funding to clear a backlog of waiting lists within the North West London area. The
approximate life time value of the contract was PS500,000.00 and has been increased by a further PS200,000.

### Lot Information

Lot 1

Direct award process C under the Provider Selection Regime (PSR) 2023 to utilise short term funding to clear a backlog of waiting lists within the North West London area. The approximate life time value of the contract is PS500,000.00

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 17/03/2026 by midnight. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028662-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CENTRAL AND NORTH WEST LONDON NHS FOUNDATION TRUST |
| Additional buyers | CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC1X 8AQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI74 Harrow and Hillingdon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HELLOSELF (UK |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services

### Codes

- 75200000 - Provision of services to the community
- 85323000 - Community health services

## Release History

- 27 Mar 2026 at 15:31 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028662-2026
- 23 Mar 2026 at 15:37 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026385-2026
- 4 Mar 2026 at 16:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/019683-2026

## Notice URLs

- https://www.clch.nhs.uk
- https://www.cnwl.nhs.uk
- https://www.helloself.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066282. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066282.json.