---
title: "Microsoft ESA/SCE Renewal"
ocid: "ocds-h6vhtk-06632f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06632f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06632f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06632f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2026-03-05"
---

# Microsoft ESA/SCE Renewal

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-06632f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06632f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06632f.json)

## Summary

The Financial Ombudsman Service, based in London, UK, has completed the procurement process titled "Microsoft ESA/SCE Renewal," aimed at the software package and information systems category. This procurement agreement involves renewing Microsoft ESA and SCE agreements for three years to include productivity and collaboration tools like Microsoft 365 E5 licenses, Teams, Power BI, and Azure services. The tender was conducted under a limited procurement method without prior publication due to the use of an existing framework agreement under PCR2015. Awarded to Phoenix Software Limited, the contract was valued at GBP 17,550,000 and signed on 1 March 2026.

This award creates substantial growth opportunities for businesses specialising in software packages and information systems, particularly those that are part of existing framework agreements. While the procurement method was limited, indicating a less competitive environment, large-scale businesses with strong expertise in Microsoft products and services are well-positioned to compete in similar future tenders. Additionally, this process highlights the importance of established relationships within public sector procurement frameworks, as Phoenix Software Limited successfully leveraged its position to secure significant public sector business.

## Notice

Renewal of our Microsoft ESA and SCE agreements for a period of three years.

### Lot Information

Lot 1

Renewal of our Microsoft ESA and SCE agreements for a period of three years. These agreements deliver core productivity and collaboration tools, including Microsoft 365 E5 licenses, Teams, Power BI, and Azure services.

Options: Addition of additional SKUs and quantities of products following annual true up/down exercises.

### Procurement Information

Use of existing framework agreement under PCR2015 (CCS TePAS 2/RM6098)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019982-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £17,550,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Mar 2026 at 14:43 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/019982-2026

## Notice URLs

- http://www.financial-ombudsman.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06632f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06632f.json.