--- title: "N2026-119 The Enchanced Recovery Worker Service" ocid: "ocds-h6vhtk-06637c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06637c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06637c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06637c.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD" published: "2026-03-16" --- # N2026-119 The Enchanced Recovery Worker Service Buyer: NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD Current stage: Tender OCID: ocds-h6vhtk-06637c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06637c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06637c.json) ## Summary NHS Norfolk and Waveney Integrated Care Board is initiating a procurement process for "The Enhanced Recovery Worker Service" aimed at providing health services within the UK region UKH1. This tender focuses on services in the health industry category and is currently in the early market engagement stage. Key details include a deadline for responses by 17:00 hours on 20th March 2026. The service objective is to deliver accessible mental health support across all Primary Care Networks in Norfolk and Waveney, improving mental health and wellbeing for individuals over 14 years of age. From 1st April 2026, NHS Norfolk and Waveney ICB will merge with NHS Suffolk & North East Essex ICB to form the new NHS Norfolk and Suffolk ICB. This tender represents significant opportunities for businesses specialising in community health services and mental health support. Providers with expertise in enhancing patient outcomes, reducing disparities in service access, and integrating healthcare services within primary care networks are encouraged to engage. The anticipated contract value is approximately £2,406,700 per annum, with the potential for a 5-year initial term plus a 2-year extension, totalling an estimated value of £16,846,900 over seven years. Businesses capable of improving safety planning, integration, and cross-sector collaboration will be well-suited for this opportunity, as it aims to innovate and expand mental health service delivery, particularly for underserved groups. Early market feedback is sought to shape the future service specification. ## Notice NHS Norfolk and Waveney ICB invites suitably qualified Providers to participate within early market engagement with the Commissioners re the future provision of The Enchanced Recovery Worker Service . ### Lot Information Lot 1 NHS Norfolk and Waveney ICB invites suitably qualified Providers to participate within early market engagement with the Commissioners re the future provision of the Enchanced Recovery Worker Service . The aim of the service is to provide accessible low-level mental health support for mild to moderate presentations to improve the mental health and wellbeing of individuals over 14 years of age at a primary care level. Service Objectives a) Improved access to mental health support - Demonstrated through timely access to Enhanced Recovery Worker support across all Primary Care Networks in Norfolk and Waveney. b) Improved outcomes for service users - Demonstrated through collection of age-appropriate paired Patient Reported Outcome Measures. c) Reduced disparities in access for under-served groups (e.g., rural communities, ethnic minorities, people with disabilities or long-term conditions, care experienced young people) - Demonstrated through increased referrals from groups with protected characteristics. d) Improved safety planning for individuals - demonstrated through all staff trained in suicide prevention and awareness and monitoring of safety planning. e) Improved integration at a primary care network level - through co-location in primary care and collaborative working with the primary care multi-disciplinary team, including Mental Health Practitioners, community youth workers and Social Prescribers f) Improved provision for young people aged 14-25 years and families - through upskilled workforce, integrated youth pathways, and an embedded 'think family' approach. g) Warm handovers to aligned support services including VCSE partners, community services and substance use organisations. The Commissioners are keen to receive early market feedback in relation to the Key needs identified via an online questionnaire to support the development of new service specification. The aim of this Expression of Interest is to; 1. provide the market with visibility of the proposed opportunity; 2. support the ICB decision making to inform the future commissioning of services (as applicable); 3. to help define the future service approach, model and timelines; 4. to gauge the level of interest from the market of capable providers with capacity across the region to deliver the services noted above. A further advertisement will be issued at the appropriate time. You will not be disadvantaged in any subsequent process if you choose not to respond to this market testing process, but the Commissioner wishes to understand your views. The deadline for The Enhanced Recovery Worker Service responses is by 17:00 hours on 20th March 2026. Please note this is a market testing exercise and does not commit the ICB to carry out any further procurement process. Current services will remain in place during this period in line with existing contracts and service level agreements. Any future opportunity will be carried out in accordance with the ICB's procurement obligations under the Provider Selection Regime. This is an early market engagement exercise only and at this stage the proposed contract length and anticipated contract value are to be determined and will be communicated during any future next steps. Please note that whilst this market engagement has been advertised on behalf of NHS Norfolk and Waveney ICB, from the 1st April 2026 the ICBs ( NHS Norfolk and Waveney ICB and NHS Suffolk & North East Essex ICB) will merge together and form the new NHS Norfolk and Suffolk ICB. Additional information: The deadline for The Enhanced Recovery Worker Service responses is by 17:00 hours on 20th March 2026. The Contracting Authority will be using an eTendering system for this market testing exercise. Further information and the Invitation to Tender documentation can be found via the 'Live Opportunities' list on the e-procurement system at the following link: https://atamis-1928.my.site.com/s/Welcome You can search for the opportunity by entering the following contract ref C429542 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/023295-2026 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Mar 2026 | | Submission deadline | Not specified | | Future notice date | 31 Mar 2026 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | TLH1 East Anglia | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services - 85323000 - Community health services ## Release History - 16 Mar 2026 at 09:21 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023295-2026 - 11 Mar 2026 at 14:32 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021836-2026 - 5 Mar 2026 at 16:17 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/020095-2026 ## Notice URLs - https://atamis-1928.my.site.com/s/Welcome - https://www.improvinglivesnw.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06637c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06637c.json.