--- title: "Technology Enabled Care" ocid: "ocds-h6vhtk-066414" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066414" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066414.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066414.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NORFOLK COUNTY COUNCIL" published: "2026-03-06" --- # Technology Enabled Care Buyer: NORFOLK COUNTY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-066414 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066414) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066414.json) ## Summary Norfolk County Council is currently in the planning stage of a procurement process seeking suppliers for Technology Enabled Care (TEC) and Virtual Care services. This project aims to enhance care planning by integrating technology, promoting independence, and delivering personalised support to residents in the UK regions of UKH15, UKH16, and UKH17. The procurement pertains to the public authority sector and sub-central government classification. Interested parties should register for the market engagement scheduled for 25th March 2026 with subsequent meetings to be held via Microsoft Teams. Key deadlines include engagement activities up to 26th March 2026, and the contract period begins on 1st November 2026 and concludes on 31st October 2029, with potential extensions till 2031. This tender offers excellent business growth opportunities for companies specialising in medical equipment, pharmaceuticals, personal care products, and health and social work services. The project is particularly suitable for small and medium enterprises (SMEs) as well as voluntary, community and social enterprises (VCSEs) due to its scope and delivery requirements. Businesses capable of providing a scalable service including monitoring, community alarms, sourcing, ordering, and maintenance of equipment, alongside alarm monitoring via an Alarm Receiving Centre (ARC), will find this an appealing opportunity to expand their offerings and reach within the care sector. The proactive approach of Norfolk County Council ensures potential suppliers can engage directly and contribute to the development and refinement of care solutions, fostering innovation and strategic partnerships. ## Notice Norfolk County Council (NCC) is seeking to award a contract for Technology Enabled Care (TEC) and Virtual Care. NCC is integrating Technology Enabled Care (TEC) and Virtual Care into care planning, meeting the requirements of the Care Act 2014 to strengthen prevention, promote independence, and deliver person-centred, strengths-based support, shifting the focus from providing long-term care packages to providing solutions that improve outcomes for residents. The new service will support residents, through the use of technology, to stay independent in the place they call home. The requirement of the Provider will be to deliver a scalable service for the provision of TEC, Virtual Care, monitoring and community alarms, including an Alarm Receiving Centre (ARC). The service will include all aspects of the end-to-end process of sourcing, ordering, installation, and maintenance, through to removal and reuse/recycling of equipment. The ARC service will provide both a reactive and proactive alarm monitoring service and include a full range of data services. ### Planning Information We wish to engage with the market during the 25th March 2026. This will be one to one meetings via teams. The Council may engage in further market engagement activities beyond this date where appropriate to help inform the specification and model. If you would like to discuss this opportunity with us, then please contact sourcingteam@norfolk.gov.uk with 'TEC Market Engagement - 25/03' as the subject to register your interest. The meetings will be 30 minutes and will be held via Microsoft Teams. Please indicate your preferred time and the e-mail addresses of those you would like to attend. Meeting invites will start to be issued following 16th March 2026. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/020355-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Mar 2026 | | Submission deadline | Not specified | | Future notice date | 26 Mar 2026 | | Award date | Not specified | | Contract period | 1 Nov 2026 - 31 Oct 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk | ## CPV Codes ### Divisions - 33 - Medical equipments, pharmaceuticals and personal care products - 85 - Health and social work services ### Codes - 33000000 - Medical equipments, pharmaceuticals and personal care products - 85000000 - Health and social work services ## Release History - 6 Mar 2026 at 12:38 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/020355-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/020355-2026 6th March 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066414. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066414.json.