---
title: "Online to support Service"
ocid: "ocds-h6vhtk-0664f3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0664f3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0664f3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0664f3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST"
published: "2026-03-09"
---

# Online to support Service

Buyer: CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0664f3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0664f3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0664f3.json)

## Summary

The procurement process led by the Cambridge University Hospitals NHS Foundation Trust, located in Cambridge, United Kingdom, centres on the award of a contract for an 'Online to support Service'. The procurement, classified under the IT services and software package industry categories, has reached the award stage with the contract being activated on 9th March 2026. The procurement method was conducted below the threshold with unspecified details, and the procurement was for a compliance solution that facilitates NHS111 service requests and appointment booking systems. The contract spans from 9th March 2026 to 8th March 2027, valued at £60,000 excluding VAT, with WASP Software Ltd, a large-scale supplier, being the successful bidder for this service provision in the East of England region (UKH12).

This tender offers substantial business growth opportunities, particularly for companies specialising in IT services, especially those with expertise in healthcare systems integration and software development. Given the project's scope, firms equipped to handle large-scale, compliant interaction systems with demonstrated capabilities in supporting healthcare services would find this contract conducive for expanding their market footprint. Companies that have the infrastructure to support large institutions like the NHS and can provide robust, scalable solutions to complex service requests may find this tender well-suited to their business model. Engaging with such public sector contracts can enhance reputation and provide critical insights into healthcare service delivery mechanisms, establishing a new client base within the governmental and healthcare sectors.

## Notice

1188 -BaRs Compliance solution (The service will have the following functionality, PR-000361201); * BaRS Compliant interaction with NHS111 and NHS111 Online to support Service Requests and appointment booking into EPIC UEC Services. *

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020727-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Feb 2026 |
| Contract period | 9 Mar 2026 - 8 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £60,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST |
| Locality | CAMBRIDGE |
| Post town | Cambridge |
| Postcode | CB2 0QQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Cambridge |
| Electoral ward | Queen Edith's |
| Westminster constituency | South Cambridgeshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WASP SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Mar 2026 at 09:49 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/020727-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/020727-2026
  9th March 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0664f3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0664f3.json.