---
title: "RFI - TRAIN OPERATIONS OPTIMISATION AND PERFORMANCE MANAGEMENT SUITE"
ocid: "ocds-h6vhtk-066558"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066558"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066558.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066558.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "FIRST GREATER WESTERN LIMITED"
published: "2026-03-09"
---

# RFI - TRAIN OPERATIONS OPTIMISATION AND PERFORMANCE MANAGEMENT SUITE

Buyer: FIRST GREATER WESTERN LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-066558

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## Summary

The procurement process for the "RFI - TRAIN OPERATIONS OPTIMISATION AND PERFORMANCE MANAGEMENT SUITE" is currently in the planning stage. The buying organisation involved is First Greater Western Limited, based in Wiltshire, United Kingdom, with First Rail Holdings Limited managing the process. Additionally, First Trenitalia West Coast Rail Limited is participating as a buyer. This procurement falls under the industry category of goods, specifically focusing on industry-specific software packages and railway traffic control software development services. Interested suppliers are required to submit their interest by 20 March 2026 to potentially participate in the tender. This stage involves preliminary market engagement through a Request for Information (RFI), with a planned contract period starting 10 March 2026 and concluding on 10 April 2026.

This tender presents various opportunities for businesses specialising in software development and railway traffic control systems. With an estimated annual spend of £1.1 million, it offers a significant contract potential for suppliers capable of delivering comprehensive train operations optimisation and performance management solutions. Businesses adept at providing technologies for crew planning, diagramming, delay attribution, performance reporting, and other operational dependencies are particularly well-suited to compete. The buying entities, First Greater Western Limited and First Trenitalia West Coast Rail Limited, are seeking to explore modern solutions due to current constraints, aiming to assess and subsequently renew or replace their operational systems. This procurement effort is specifically targeted towards gathering information and testing the market, providing interested businesses a platform to demonstrate their capability to fulfil such critical requirements.

## Notice

Project Executive Summary First Avanti West Coast & First Greater Western Limited rely on a suite of operational systems, Tracsis (Train Tracs, Tracs RS, Tracs Roster), Bugle, and Acumen that underpin crew planning, diagramming, delay attribution, and performance reporting. This document provides a consolidated specification of these systems to support internal governance, DfT requirements, and upcoming commercial decisions. Purpose of the RFI Event Establish a clear record of system functionality and architecture. Support market testing, RFI preparation, and vendor evaluation. Enable informed decisions about system renewal, replacement, or improvement. Highlight system constraints and operational dependencies. System landscape at a glance Tracsis Suite Train Tracs - optimised crew diagramming, constraints, scenario modelling. Tracs RS - optimised stock diagramming, constraints, scenario modelling. Tracs Roster - compliant roster production, base roster optimisation. Bugle TRUST data imports, incident review, delay attribution, and reporting. Acumen Performance reporting, trend analysis, and data exports for BI tools. All systems rely heavily on file-based data movement, with limited modern integration options. Estimated Annual Spend = CPS1.1m (Combined for both GWR & AWC) First is issuing this Request for Information (RFI) to explore prospective suppliers capable of delivering a comprehensive Train Operations Optimisation and Performance Management Suite; this RFI is for information-gathering purposes only and does not constitute any commitment by First to enter into a contract.

### Planning Information

RFI Procurement Lead:- Ejaz Kamal
E-Mail: - ejaz.kamal@firstrail.com
Mobile:- +44 7815 480 816
All interested suppliers are advised to contact the procurement lead at the email address provided above; upon receipt, the procurement lead will grant access to the RFI documentation via the First Sourcing Portal (Wax Digital). Prospective suppliers must provide full company details, along with the contact information of the individual who will be responsible for submitting the RFI response. 
Kindly submit your interest to access the RFI by 20-03-2026 max.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020885-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | 20 Mar 2026 |
| Award date | Not specified |
| Contract period | 10 Mar 2026 - 10 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FIRST GREATER WESTERN LIMITED |
| Additional buyers | FIRST RAIL HOLDINGS LIMITED; FIRST TRENITALIA WEST COAST RAIL LIMITED |
| Locality | WILTSHIRE |
| Post town | Swindon |
| Postcode | SN1 1HL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Hyde Park |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48100000 - Industry specific software package
- 72212140 - Railway traffic control software development services

## Release History

- 9 Mar 2026 at 13:02 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/020885-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/020885-2026
  9th March 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.firstgroupplc.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066558. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066558.json.