---
title: "Patient Welfare and Signposting Support Bedside Services for Major Trauma and Vulnerable, Critically Ill Patients"
ocid: "ocds-h6vhtk-0666c1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0666c1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0666c1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0666c1.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST"
published: "2026-03-10"
---

# Patient Welfare and Signposting Support Bedside Services for Major Trauma and Vulnerable, Critically Ill Patients

Buyer: CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST  
Current stage: Planning  
OCID: ocds-h6vhtk-0666c1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0666c1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0666c1.json)

## Summary

Cambridge University Hospitals NHS Foundation Trust, in collaboration with the East of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust, is in the planning stage of a tender process titled "Patient Welfare and Signposting Support Bedside Services for Major Trauma and Vulnerable, Critically Ill Patients". It aims to commission services to provide integrated non-clinical support within its Major Trauma Centre located in Cambridge, UK (postcode CB2 0QQ). The procurement process is set to advance under the Procurement Act 2023, with preliminary market engagement currently open until 10th April 2026. The anticipated service operation start date is 1st October 2026, with provisions for renewal extending until 2030.

This tender presents significant opportunities for businesses specialising in legal, advisory, or representation services, particularly those capable of providing bedside support in hospital settings. Ideal competitors include small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) equipped to address complex psychological, social, financial, and legal needs within critical care environments. Companies with expertise in handling multidisciplinary challenges for major trauma patients, including both adults and children, may find this contract particularly suited to their capabilities, potentially enhancing their growth by integrating non-clinical services within healthcare institutions.

## Notice

Cambridge University Hospitals NHS Foundation Trust (CUHFT) is a designated Major Trauma Centre (MTC) within a large regional trauma network. The MTC provides care for over 2,000 major trauma patients per year, serving a diverse population across a wide geographic region. Patients often present with complex injuries and require multidisciplinary care, including support for psychological, social, financial, and legal challenges that fall outside routine NHS clinical provision. To meet these needs, CUHFT seeks to commission a comprehensive Patient Welfare and Signposting Support Service to provide integrated non-clinical support to major trauma and critically ill patients, including children and adults. This service will operate a "bedside" service within critical care and ward environments. Support will be provided to adult and paediatric patients, and to their families or carers.

### Planning Information

EoE NHS CPH on behalf of CUH is issuing this market engagement in connection with the potential procurement to establish a comprehensive Patient Welfare and Signposting Support Service to provide integrated non-clinical support to major trauma and critically ill patients, including children and adults. 
The information provided will help to form and shape the service specification, tender questions and process for a tender that will be conducted under the Procurement Act 2023. 
We invite suppliers to view the draft specification and answer the questions by following the below steps:
Preliminary Market Engagement Process:
The questionnaire will run on the Atamis portal: https://health-family.force.com/s/Welcome
• Suppliers should register on the portal, if not already registered:
• To express an Interest in this Market Engagement, search and select contract reference – C423955 Market Engagement – CUH Patient Welfare and Signposting Support Service
• Please complete the questionnaire within the requirements section titled Request for Information.
• Suppliers can contact the Atamis helpdesk at support-health@atamis.co.uk or by calling +44 800 098 8201 for technical assistance when completing responses.
The preliminary market engagement is open until 12pm on 10th April 2026.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021532-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | 28 May 2026 |
| Award date | Not specified |
| Contract period | 30 Sep 2026 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST |
| Additional buyers | EAST OF ENGLAND NHS COLLABORATIVE HUB C/O WEST SUFFOLK NHS FOUNDATION TRUST |
| Locality | CAMBRIDGE |
| Post town | Cambridge |
| Postcode | CB2 0QQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | South Cambridgeshire |
| Electoral ward | Fen Ditton & Fulbourn |
| Westminster constituency | South Cambridgeshire |
| Delivery location | TLH12 Cambridgeshire CC |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services
- 79111000 - Legal advisory services
- 79112000 - Legal representation services

## Release History

- 10 Mar 2026 at 17:11 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/021532-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/021532-2026
  10th March 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.cuh.nhs.uk/
- https://www.eoecph.nhs.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0666c1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0666c1.json.