---
title: "Unified Comms Audiocodes for SYP and HP"
ocid: "ocds-h6vhtk-066764"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066764"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066764.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066764.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY"
published: "2026-03-11"
---

# Unified Comms Audiocodes for SYP and HP

Buyer: SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-066764

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066764)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066764.json)

## Summary

The procurement process for "Unified Comms Audiocodes for SYP and HP" has been completed by the South Yorkshire Mayoral Combined Authority. This contract focuses on the industry category of Software package and information systems and aims to replace legacy analogue telephony systems with modern digital connectivity, specifically integrating voice capabilities into Microsoft Teams. Located in the United Kingdom, specifically the UKE region, this procurement was carried out through a direct award procedure as part of the West Yorkshire Combined Authority Framework. The contract was signed on 11 March 2026 and awarded to Insight Direct (UK) Ltd for a value of £459,663.54.

This tender offers substantial opportunities for businesses specialising in IT hardware, networking, security equipment, and commercial off-the-shelf software solutions. Companies with expertise in unified communications and digital telephony systems, especially those with large scale operations like Insight Direct (UK) Ltd, would find this tender appealing. These opportunities are ideal for businesses capable of providing modern, integrated telephony solutions, as well as those familiar with Microsoft Teams environment integration. Given the procurement method, such firms may find opportunities for growth by leveraging strategic frameworks and direct award channels associated with regional authority contracts.

## Notice

Unified Communications Audiocodes, modernising the existing analogue back-office telephony systems within SYP and HP by integrating external voice capabilities into Microsoft Teams. This initiative will replace legacy analogue ISDN lines with modern digital connectivity.

### Lot Information

Lot 1

The Unified Communications Project aims to modernise the existing analogue back-office telephony systems within SYP and HP by integrating external voice capabilities into Microsoft Teams. This initiative will replace legacy analogue ISDN lines with modern digital connectivity. Transition call detail recording (CDR) from Tiger Prism to its Teams-compatible application and deliver a fully integrated telephony solution within the Microsoft Teams environment.

### Procurement Information

DIRECT AWARD OPTION VIA CALL-OFF CONTRACT AWARDED UNDER THE AUSPICES OF THE WEST YORKSHIRE COMBINED AUTHORITY FRAMEWORK FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COMMERCIAL OFF THE SHELF SOFTWARE (COTS) - REF.2821-2022

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021859-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £459,663 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2BQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Mar 2026 at 14:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021859-2026

## Notice URLs

- https://www.southyorkshire.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066764. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066764.json.