---
title: "SYP & HP Netcall"
ocid: "ocds-h6vhtk-06676c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06676c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06676c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06676c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY"
published: "2026-07-13"
---

# SYP & HP Netcall

Buyer: SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-06676c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06676c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06676c.json)

## Summary

The South Yorkshire Mayoral Combined Authority has awarded a contract for a crucial telephony platform servicing Humberside and South Yorkshire Police. The procurement process, titled "SYP & HP Netcall," falls under the telecommunications industry and is classified as a services category. The contract was initiated as a direct award, primarily due to the essential and continuing nature of the service from the existing supplier, NETCALL TECHNOLOGY LIMITED. The contract, effective from 6th July 2026, through to 31st March 2029, involves a substantial value of £347,007.60 GBP. NETCALL TECHNOLOGY LIMITED, located in Bedford, United Kingdom, is tasked with maintaining the critical telephony infrastructure, ensuring key areas continue to operate seamlessly across the regions, which include UKC, UKD, UKE, among others.

This tender presents a significant opportunity for technology service providers, especially those specialising in telecommunication networks, software systems, and related services, to leverage their expertise. Although the procurement process adhered to a direct award due to the necessity of a seamless transition with existing systems, businesses that can offer complementary services, system enhancements, or innovative technical solutions might find future opportunities in collaborating or providing auxiliary offerings. Small to medium enterprises (SMEs) with capabilities in telecommunications and police support services would be well-suited to align themselves as potential partners or subcontractors in similar service domains, further enhancing their growth through public sector engagements.

## Notice

This is a telephony platform that is a critical service to a number of key business areas within Humberside and South Yorkshire Police. It is contracted for 3 years.

### Procurement Information

Only this supplier is able to continue to provide this service at this time and it is critical to the Forces.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/065715-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Mar 2026 |
| Contract period | 5 Jul 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £347,007 |
| Contracts value | £347,007 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY |
| Additional buyers | THE POLICE AND CRIME COMMISSIONER FOR HUMBERSIDE |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2BQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | Cottingham North |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services

### Codes

- 32412100 - Telecommunications network
- 48000000 - Software package and information systems
- 64200000 - Telecommunications services

## Release History

- 13 Jul 2026 at 14:36 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/065715-2026
- 24 Jun 2026 at 08:22 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/059208-2026
- 11 Mar 2026 at 15:08 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/021875-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/065715-2026
  13th July 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/059208-2026
  24th June 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/021875-2026
  11th March 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.netcall.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06676c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06676c.json.