---
title: "Procare Care Management System Support and Maintenance"
ocid: "ocds-h6vhtk-06677b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06677b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06677b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06677b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH EASTERN HEALTH & SOCIAL CARE TRUST"
published: "2026-03-11"
---

# Procare Care Management System Support and Maintenance

Buyer: SOUTH EASTERN HEALTH & SOCIAL CARE TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-06677b

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06677b.json)

## Summary

The South Eastern Health & Social Care Trust located in Belfast is awarding a contract for the annual support and maintenance of its Procare Care Management System, a crucial tool for recording domiciliary care activities and generating payment reports. The procurement falls within the services category and operates under the direct procurement method, primarily due to exclusive intellectual property rights held by the supplier. The contract, valued at £65,000 (excl. VAT), begins on 1st April 2026 and ends on 31st March 2029. Zellis UK Limited in Bristol has been identified as the supplier following a direct award process. Significant dates include the contract award notice published on 11th March 2026, with the standstill period ending on 23rd March 2026.

This procurement offers substantial opportunities for businesses specialising in software support services, particularly those with capabilities in maintaining proprietary systems. Enterprises with expertise in similar systems or those seeking to expand their operations in maintenance and support services within the health sector may find prospects for business growth. While Zellis UK Limited has been directly awarded the contract, firms with proprietary solutions or similar technological expertise may still find opportunities through related or future tenders. Understanding the significance of intellectual property and exclusive rights in this tender could help businesses align their strategies for future bids in similar sectors.

## Notice

The Trust intends to award a contract for annual support and maintenance of the Procare Care Management System, used historically for recording domiciliary care activity and generating statutory and provider payment reports. Read?only access remains required until a regional archive solution becomes available.

### Procurement Information

Due to exclusive intellectual property and licensing rights, only Zellis Holding Ltd can lawfully and technically provide support for the Procare Care Management System. The supplier holds full proprietary rights, access to source code, maintenance tools and update mechanisms. No alternative supplier can provide the required support without breaching licensing or compromising data integrity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021964-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £65,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH EASTERN HEALTH & SOCIAL CARE TRUST |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT16 1RH |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN0E Lisburn and Castlereagh |
| Local authority | Lisburn and Castlereagh |
| Electoral ward | Dundonald |
| Westminster constituency | Belfast East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZELLIS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 11 Mar 2026 at 16:21 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/021964-2026
- 11 Mar 2026 at 15:29 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/021894-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/021964-2026
  11th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/021894-2026
  11th March 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.zellis.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06677b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06677b.json.