---
title: "Children and Young People Online Counselling and Support in Liverpool"
ocid: "ocds-h6vhtk-0667fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0667fc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0667fc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0667fc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD"
published: "2026-06-26"
---

# Children and Young People Online Counselling and Support in Liverpool

Buyer: NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0667fc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0667fc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0667fc.json)

## Summary

The procurement process, led by NHS Cheshire and Merseyside Integrated Care Board, focuses on providing online counselling and support services for children and young people in Liverpool. Categorised under health services, this initiative aims to deliver 24/7 online support, directly accessible via qualified counsellors. The contract, using a Direct Award approach, was awarded to an incumbent provider, Kooth Digital Health Limited, commencing on 1 April 2026 and set to expire on 31 March 2027. With its annual value of £288,490, this contract was awarded following the Health Care Services (Provider Selection Regime) Regulations 2023 and required no prior publication of a call for competition. The initial approval for this decision was given on 17 February 2026, and the contract is currently active.

This tender represents a considerable opportunity for businesses specialising in digital health services, particularly those skilled in providing accessible and innovative mental health resources. The demand for continuous counselling access makes this tender highly suitable for companies experienced in scaling and integrating digital platforms to improve health service delivery in local communities. Small and medium-sized enterprises (SMEs) focusing on innovative counselling solutions may find this an ideal opportunity to expand their offerings amidst a growing public health service need.

## Notice

This is an online counselling and support service for children and young people aged 10-25 in Liverpool. The service is available 24-hours a day, 365 days a year and enables individuals to access support directly via a qualified counsellor as well as access information and articles on mental health and social issues

### Lot Information

Lot 1

NHS Cheshire and Merseyside: Liverpool Place intend to award a one-year contract via Direct Award C to the incumbent provider to deliver online counselling and support to 10-25 year olds in Liverpool. The contract will start on 1 April 2026, expire on 31 March 2027 and has an annual value of PS288,490 (plus any uplift in year).

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by withing 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/060238-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £288,490 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 1QY |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD72 Liverpool |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KOOTH DIGITAL HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 26 Jun 2026 at 10:30 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/060238-2026
- 18 Mar 2026 at 18:35 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024863-2026
- 12 Mar 2026 at 09:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022156-2026

## Notice URLs

- http://www.cheshireandmerseyside.nhs.uk
- https://cheshireandmerseyside.nhs.uk/
- https://www.kooth.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0667fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0667fc.json.