---
title: "Provision of Revenue & Benefits Solution"
ocid: "ocds-h6vhtk-066815"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066815"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066815.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066815.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BARNSLEY METROPOLITAN BOROUGH COUNCIL"
published: "2026-04-23"
---

# Provision of Revenue & Benefits Solution

Buyer: BARNSLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-066815

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## Summary

Barnsley Metropolitan Borough Council has awarded a contract for the Provision of Revenue & Benefits Solution, involving IT services such as consulting, software development, internet and support. MRI Software Limited, a large company based in London, has been appointed as the supplier. The procurement process was conducted as a direct award due to technical reasons, as changing suppliers would lead to incompatible goods, services, or works, causing disproportionate technical difficulties in operation or maintenance. The contract spans from April 2026 to March 2033, underscoring its significance in supporting the council’s infrastructure for statutory revenues, benefits administration, and income collection services. The procurement falls under a service category and is marked as above-threshold, ensuring compliance with procurement laws as outlined in the Procurement Act 2023. Barnsley Metropolitan Borough Council is situated in South Yorkshire, and its operational continuity is critical for maintaining reliability and stability within its digital environment.

This tender is pivotal for businesses in the IT service industry, notably those specialising in software development and support for public authorities. Companies with expertise in integration with existing systems and robust support services might have found opportunities in such a direct award scenario. Although this contract has been directly awarded to MRI Software Limited due to compatibility and technical reasons, businesses equipped to handle complex system integrations and possessing innovative SaaS solutions could position themselves for future opportunities should transitions or expansions be considered. Small and medium-sized enterprises could potentially explore avenues for collaboration as third-party supporters, especially given the operational demands outlined by Barnsley Metropolitan Borough Council. Such contracts highlight the need for reliable partnerships that can manage technical risks and support service continuity, contributing to efficiently meeting public sector objectives.

## Notice

Revenues and Benefits solution, including hosting, maintenance, upgrades and ongoing support. These services are already embedded within the Council's existing infrastructure and form a critical component of its delivery and supporting of statutory revenues, benefits administration and income collection services.

### Procurement Information

- a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and - the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. The contract is being awarded directly under Section 41 and Schedule 5 of the Procurement Act 2023. - The existing Revenues and Benefits solution is an established, business critical system that underpins the Council's statutory delivery of taxation, benefits administration and income collection. The solution is embedded within the Council's digital ecosystem and is linked to multiple internal systems and datasets. - A change of supplier would result in goods or services that are incompatible with the Council's existing systems, data models and integrations. Transitioning to an alternative supplier would require extensive system replacement, complex data migration and significant re engineering of dependent systems, increasing the likelihood of disproportionate technical, operational and service delivery risks. - Such incompatibility would present a risk to service continuity and create unacceptable operational risk in the delivery of statutory services. The Council therefore considers that the conditions for a direct award under Section 41 and Schedule 5 of the Procurement Act 2023 are fully satisfied. - The Council considered whether a wider market exercise would be proportionate but concluded that, given the scale of transition required and statutory risk involved, this would not represent an efficient or responsible use of public resources. Operational Continuity - Current solution supports critical services with proven reliability. It has been in long term operational use and has demonstrated reliability and stability within the Council's digital environment. Maintaining continuity of this proven solution reduces operational risk and supports consistent service delivery to residents. - A change of supplier would require significant retraining for operational, technical and finance staff, alongside the redesign of established business processes that have been embedded over many years. This would place additional resource demands on services, increase the risk of user error during transition, and divert staff capacity away from frontline statutory duties. - Transitioning to an alternative solution would introduce a risk of disruption during system migration, including delays to benefit payments, billing and income collection. Any interruption to these functions could impact the Council's ability to meet its statutory obligations and could have adverse consequences for service users who rely on timely payments and accurate financial processing. Financial Impact - Integrations with other systems across the Council would require detailed requirements gathering, implementation work, thorough testing, and ongoing support through third party/ external support. - The Council explicitly compared the cost of procuring the solution through a compliant reseller framework against a direct award to the software provider. These findings showed that a direct award would result in a lower total contract cost over the proposed term, delivering demonstrable cost avoidance of approx. PS23,000 per annum compared to the reseller option. Selecting the lower cost option ensures that public funds are spent efficiently and economically. - The cost comparison focused on available compliant procurement routes for the incumbent solution, as alternative solutions would require full system replacement and transition costs materially exceeding the scope of this renewal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036969-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Mar 2026 |
| Contract period | 1 Apr 2026 - 31 Mar 2033 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,608,645 |
| Contracts value | £1,608,645 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active, Pending |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BARNSLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | BARNSLEY, SOUTH YORKSHIRE |
| Post town | Sheffield |
| Postcode | S70 2TA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE33 Barnsley |
| Local authority | Barnsley |
| Electoral ward | Central |
| Westminster constituency | Barnsley North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MRI SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Apr 2026 at 10:06 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/036969-2026
- 13 Mar 2026 at 00:00 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/022634-2026
- 12 Mar 2026 at 10:29 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/022197-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/036969-2026
  23rd April 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/022634-2026
  13th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/022197-2026
  12th March 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.barnsley.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.mrisoftware.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066815. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066815.json.