---
title: "Corporate Case Management (CRM) System"
ocid: "ocds-h6vhtk-066826"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066826"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066826.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066826.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "STOCKPORT METROPOLITAN BOROUGH COUNCIL"
published: "2026-03-12"
---

# Corporate Case Management (CRM) System

Buyer: STOCKPORT METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-066826

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## Summary

Stockport Metropolitan Borough Council has completed the procurement process for a Corporate Case Management (CRM) System, classified under software programming and consultancy services. This regional authority, located in Stockport, UK, seeks to implement a CRM system for a duration of four years beginning on 1st April 2026. The contract was awarded through a limited procurement method without a prior call for competition, utilising the Y23065 Software Products and Associated Services Framework. This process culminated with the contract awarded on 15th December 2025 to Boxxe Limited, based in York, England. The procurement was categorised as a service provision, with the final award valued at £392,644.

This tender offers growth opportunities for businesses specialising in software programming and consultancy services, particularly those that can provide robust CRM solutions tailored for local authorities. Given the nature of the direct award framework, established companies positioned as large-scale suppliers with relevant expertise may find such tenders particularly advantageous. Businesses seeking to expand in the regional authority sector can leverage this opportunity for a steady partnership over a 4-year period. Success in such tenders requires competitive pricing and a strong track record in delivering comprehensive software solutions.

## Notice

Corporate Case Management (CRM) System For the period of 4 Years commencing 1st April 2026 Via Y23065 Software Products and Associated Services

### Lot Information

Lot 1

Corporate Case Management (CRM) System For the period of 4 Years commencing 1st April 2026 Via Y23065 Software Products and Associated Services

### Procurement Information

Direct award via the Y23065 Software Products and Associated Services Framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022227-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Dec 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £392,644 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STOCKPORT METROPOLITAN BOROUGH COUNCIL |
| Locality | STOCKPORT |
| Post town | Stockport |
| Postcode | SK1 3XE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD35 Greater Manchester South East |
| Local authority | Stockport |
| Electoral ward | Brinnington & Stockport Central |
| Westminster constituency | Stockport |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOXXE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72200000 - Software programming and consultancy services

## Release History

- 12 Mar 2026 at 11:15 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022227-2026

## Notice URLs

- https://www.stockport.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066826. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066826.json.