---
title: "ChatHealth Software"
ocid: "ocds-h6vhtk-066938"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066938"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066938.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066938.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST"
published: "2026-03-13"
---

# ChatHealth Software

Buyer: CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-066938

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066938)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066938.json)

## Summary

The Cambridgeshire Community Services NHS Trust is in the final stages of awarding a contract for the ChatHealth Software, a secure messaging service that facilitates confidential health advice between clinical teams and service users. This procurement process, governed by the Provider Selection Regime Regulations 2023, bypasses the standard Public Contracts Regulations 2015. The procurement method is limited, involving an award procedure without prior publication of a call for competition. Set within the services category and classified under miscellaneous health services, the tender aims to augment healthcare access and communication across the UK region of UKH. While the contract status is 'active', formal award confirmation bars the provisions of the PSR, permitting representations by providers by the 25th of March, 2026.

This tender presents lucrative business growth opportunities by promoting innovative health tech solutions, particularly for companies specialising in digital healthcare communication. Businesses that could be well-suited to compete include those with expertise in secure messaging technologies and healthcare software systems. The contract with Leicestershire Partnership NHS Trust, valued at £25,155.65, emphasises improved patient choice and minimises healthcare access barriers, benefiting vulnerable groups. Such features can expand market reach and create cost-efficient solutions through earlier intervention and reduced duplication, making it ideal for tech firms focused on enhancing interagency healthcare services.

## Notice

ChatHealth is a secure messaging service which allows end service users to use their smartphones and mobile devices to have two-way conversations with clinical teams. Using ChatHealth helps clinical teams to provide timely and convenient access to confidential health advice.

### Lot Information

Lot 1

Key patient benefits include: * Improved choice for service users about how to access healthcare. * Overcomes stigma - contacts often begin anonymously. * Easier access for vulnerable groups - e.g., improved uptake from adolescent males compared with face-to-face clinics. Value for money: * Earlier contact, due to low barriers to access, prevents escalation to more costly interventions. * Released time to care if implemented with a triage model, only a small percentage of messaging-based enquiries get escalated to face to face intervention. * Improved inter agency working and reduced duplication.

Options: This Agreement shall commence on the Commencement Date and, unless terminated earlier in accordance with clause 18, shall continue for an initial period of two (2) years (the "Initial Term"). The Agreement shall automatically be renewed for a period of 12 months from the Initial Term

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 25/03/26 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022700-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £25,155 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST |
| Locality | CAMBRIDGESHIRE |
| Post town | Peterborough |
| Postcode | PE27 4LG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Huntingdonshire |
| Electoral ward | St Ives South |
| Westminster constituency | Huntingdon |
| Delivery location | TLH East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LEICESTERSHIRE PARTNERSHIP NHS TRUST (LPT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85140000 - Miscellaneous health services

## Release History

- 13 Mar 2026 at 09:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022700-2026

## Notice URLs

- https://www.cambscommunityservices.nhs.uk/
- https://www.leicspart.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066938. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066938.json.