---
title: "Transport Focus Your Bus Journey Survey"
ocid: "ocds-h6vhtk-06698f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06698f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06698f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06698f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WARWICKSHIRE COUNTY COUNCIL"
published: "2026-03-13"
---

# Transport Focus Your Bus Journey Survey

Buyer: WARWICKSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06698f

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## Summary

Warwickshire County Council has completed the procurement process for the "Transport Focus Your Bus Journey Survey," a project focused on passenger satisfaction within the transport sector. The contract was awarded to Transport Focus, a supplier based in London. The service, classified under research consultancy services, aims to assess bus journey experiences from 2026 to 2029. This procurement was conducted through a direct award method, given the exclusivity and technical capabilities required to access the necessary data. The Council's procurement is in accordance with legislation and the Department for Transport mandates linked to grant funding. Relevant documentation was published on 13th March 2026, with the contract period starting from 26th March 2026 to 26th March 2029.

The nature of this contract provides significant business opportunities, particularly for suppliers skilled in research consultancy within the transport industry. The survey results could drive improvements in local transport services by identifying customer satisfaction trends. Businesses specialising in collating and analysing similar datasets, or those with strengths in benchmarking and performance evaluation, may find collaborations with Transport Focus beneficial. As the contract is awarded directly due to intellectual property rights, other businesses are invited to explore complementary services or partnerships, particularly those focusing on transport analytics and consulting within the United Kingdom.

## Notice

The Council has awarded a contract to Transport Focus for the delivery of the Your Bus Journey (YBJ) passenger satisfaction survey for the period 2026/27, 2027/28 and 2028/29. Participation in the YBJ survey is now mandated by the Department for Transport (DfT) as a condition of receiving the Local Authority Bus Grant within the Consolidated Transport Funding

### Procurement Information

The requirements for a Direct Award under Schedule 5, Paragraph 5 of the Procurement Act 2023 are fully satisfied because: Only one supplier is objectively capable of delivering the requirement. Transport Focus is the sole organisation with lawful access to, and exclusive rights over, the historic Your Bus Journey dataset required for national benchmarking. This capability arises from legitimate exclusive control of essential data, methodology and intellectual property, all of which underpin DfT performance reporting No alternative supplier could replicate, recreate or access this dataset at proportionate cost or within a reasonable timeframe, resulting in a genuine absence of competition for technical and exclusive-rights reasons. The authority is not artificially narrowing the requirement. The limitation arises from the market itself and from DfT funding conditions mandating participation in the Transport Focus survey. A competitive procurement would be ineffective, as any alternative supplier would be unable to submit a compliant bid capable of meeting national benchmarking and continuity requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022927-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Mar 2026 |
| Contract period | 26 Mar 2026 - 26 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £217,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE COUNTY COUNCIL |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV34 4SA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick Saltisford |
| Westminster constituency | Warwick and Leamington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRANSPORT FOCUS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 13 Mar 2026 at 12:08 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/022927-2026
- 13 Mar 2026 at 11:36 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/022864-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/022927-2026
  13th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/022864-2026
  13th March 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.warwickshire.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.transportfocus.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06698f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06698f.json.