---
title: "Community Urgent Eyecare Service (CUES)"
ocid: "ocds-h6vhtk-0669a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0669a1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0669a1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0669a1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE BOARD"
published: "2026-03-13"
---

# Community Urgent Eyecare Service (CUES)

Buyer: NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0669a1

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## Summary

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board is in the process of awarding a contract for the Community Urgent Eyecare Service (CUES) under the Provider Selection Regime (PSR) Regulations 2023. This procurement falls within the health industry category, specifically ophthalmologist services, and targets residents in Bedford, Luton, and Milton Keynes. The procurement method is limited, without prior publication of a call for competition. The standstill period commenced on 13th March 2026, with representations due by midnight on 25th March 2026. The contract is intended for one year, starting 1st April 2026, and is valued at £585,471. Approval for this intention to award was given by BLMK ICB Chiefs in September 2025.

This tender presents significant growth opportunities for large-scale healthcare providers specialising in optical services. Businesses located within or adjacent to the specified regions—Bedfordshire, Luton, and Milton Keynes—are well-suited to compete, especially those already engaged in delivering eye care solutions and possessing the infrastructure for both remote and face-to-face consultations. The direct award process C indicates that the existing provider, Ocular Outcomes Ltd, stands a favourable chance due to satisfactory past performance, presenting less direct competition but potential collaboration or service enhancement opportunities. The BLMK ICB seeks to ease the burden on local GPs and hospital departments, presenting expansion potential for established optical practices.

## Notice

Community Urgent Eyecare Service (CUES)

### Lot Information

Lot 1

The Community Urgent Eyecare Service (CUES) provides urgent assessment, and treatment for sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries, for residents of Bedford, Luton and Milton Keynes.
The service aims to reduce pressure on GPs and hospital eye departments by delivering care locally through optical practices, using remote and face-to-face consultations as appropriate. 
Patients can self-present or be referred by other healthcare providers. The service is available to adults and children aged 2+ registered with a BLMK GP, as well as eligible residents not registered with a local GP.
Initial telephone triage is followed by remote or in-person assessment, with rapid access to specialist advice and guidance. 

BLMK ICB are intending to award a contract an existing provider following direct award process C for the following: 

Community Urgent Eyecare Service (CUES)

The contract is for a period of 1 year from 1st April 2026. 

The expected lifetime value of the contract is PS585,471.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight 25th March 2026. This contract has not yet formally been awarded: this notice serves as an intention to award under the PSR. Any written representations should be sent to agem.blmkicb.tntracker@nhs.net.

The BLMK ICB Chiefs (Executives) gave approval of this in September 2025 at the scheduled Chiefs (Executives) Meeting. Conflicts of interests have been managed in line with the ICB's Conflicts of Interest and Standards of Business Conduct Policy.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022894-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £585,471 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE BOARD |
| Locality | BEDFORDSHIRE |
| Post town | Stevenage |
| Postcode | SG17 5TQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH25 Central Bedfordshire |
| Local authority | Central Bedfordshire |
| Electoral ward | Shefford |
| Westminster constituency | Hitchin |
| Delivery location | TLH25 Central Bedfordshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OCULAR OUTCOMES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85121281 - Ophthalmologist services

## Release History

- 13 Mar 2026 at 11:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022894-2026

## Notice URLs

- https://www.bedfordshirelutonandmiltonkeynes.icb.nhs.uk/
- https://www.england.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0669a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0669a1.json.