---
title: "Dementia Support Workers (DSW) Service"
ocid: "ocds-h6vhtk-066a44"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066a44"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066a44.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066a44.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SOMERSET INTEGRATED CARE BOARD"
published: "2026-03-13"
---

# Dementia Support Workers (DSW) Service

Buyer: NHS SOMERSET INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-066a44

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## Summary

This contracting process involves the NHS Somerset Integrated Care Board, which is considering the intention to award a contract under the Provider Selection Regime (PSR) for Dementia Support Workers Service. This procurement falls within the health services category and is based in Somerset, United Kingdom. The contract is to be awarded to Alzheimer's Society, starting on 1st April 2026 for a term of 12 months, subject to confirmation, with potential extension for an additional year. The procurement method used is Direct Award Process C, without prior publication of a call for competition. The award notice marks the commencement of the standstill period, during which providers must submit representations by 23rd March 2026.

Business opportunities abound in this tender for services related to dementia care, especially for those specialising in providing quality care and support to dementia patients and their families. Companies focusing on health services, particularly within community and home care settings, will find this contract promising, as it aligns with priorities like improving healthcare access, integration, and reducing health inequalities. Although the existing provider is currently meeting contract expectations, businesses offering innovative solutions, competitive pricing, and demonstrating social value, could appeal to similar future opportunities within the NHS framework.

## Notice

The Dementia Connect service provides Dementia Support Workers (DSWs) to ensure that everyone diagnosed with dementia can access excellent dementia care in the community and care homes. NHS Somerset Integrated Care Board "ICB" is using The Health Care Services (Provider Selection Regime) Regulations 2023 (PSR), Direct Award Process C for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably The Contract is for a period of 12 months from 01/04/26 to 31/03/27 with the option to extend for a further 12 months This Notice has been published by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

### Lot Information

Lot 1

The Dementia Connect service provides Dementia Support Workers (DSWs) to ensure that everyone diagnosed with dementia can access dementia care in the community and care homes. The team provide quality, evidence-based care across Somerset and offer information and practical guidance to help people understand the condition, cope with day-to-day challenges and prepare for the future. DSWs provide support to people with dementia and their carers to help them achieve their own care goals for instance, engaging in activities and supporting carers. Resources are available to ensure that the service is accessible to as many people as possible including consideration around language barriers and signposting to culturally appropriate care and those living in areas which have a high level of healthcare inequalities. The service has a focus on advising people of practical changes they can make, and where they can get extra help if required. PSR Direct Award Process C has been used for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably. The Commissioner made the decision of directly awarding the incumbent Provider Alzheimer's Society in accordance with the following five criteria outlined in Regulation (9) of the Health Care Services (Provider Selection Regime) Regulations 2023: * Quality and innovation * Value * Integration, collaboration, and service sustainability * Improving access, reducing health inequalities and facilitating choice * Social value The authority is assured that the current provider is delivering this service and outcomes to a satisfactory level and meeting the needs of the Somerset Population and provides support for individuals, families and professionals who are suffering from Dementia to be able to visit and receive immediate support. The contract value is PS372,591.00. The contract will commence 1st April 2026 for 12 months with the option to extend for a further 12 months which would take the expiry to 31st March 2028 if the option to extend for a further year is enacted. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 24th March 2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; This Notice has been published by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23rd March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023163-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Nov 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £372,591 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOMERSET INTEGRATED CARE BOARD |
| Locality | YEOVIL |
| Post town | Bath |
| Postcode | BA22 8HR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Brympton |
| Westminster constituency | Yeovil |
| Delivery location | TLK23 Somerset CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALZHEIMER'S SOCIETY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 13 Mar 2026 at 16:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023163-2026

## Notice URLs

- http://www.alzheimers.org.uk
- http://www.nhssomerset.nhs.uk
- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066a44. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066a44.json.